Unique Indoor Comfort Boston - HVAC Service Technician

ACE Hardware•Billerica, MA

25d•$35 - $55

About The Position

Experienced HVAC Service Technicians Needed! No sales pressure environment! Who we are Unique Indoor Comfort – Boston is proud to be part of Ace Hardware Home Services, bringing over 100 years of trusted service into customers’ homes. While we’re backed by a national brand, we operate with a local, technician-first mindset. Our focus is simple: do right by the customer and support the technician doing the work. This is a technician-respected environment. We believe great service comes from skilled techs who are supported—not pressured. If you’re looking for a long-term home where your experience matters, we’d love to talk. What You’ll Do Diagnose, service, and repair residential HVAC systems Handle service calls, maintenance, and warranty work Work on furnaces, gas boilers, zone systems, and A/C equipment Communicate clearly with homeowners about system issues and solutions Recommend repairs or improvements when appropriate—not sales-driven What you need to succeed: Min 3 years Residential HVAC experience EPA Universal Certification Strong troubleshooting and diagnostic skills Customer-focused mindset with solid communication skills Ability to work independently while being part of a team High school diploma or GED Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace Hardware Home Services, Inc. is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits that address life’s necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. You are joining a team that’s committed to your success and invested in your future. We provide the tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. Benefits are provided in compliance with applicable laws, plans and policies.

Requirements

Min 3 years Residential HVAC experience
EPA Universal Certification
Strong troubleshooting and diagnostic skills
Customer-focused mindset with solid communication skills
Ability to work independently while being part of a team
High school diploma or GED

Responsibilities

Diagnose, service, and repair residential HVAC systems
Handle service calls, maintenance, and warranty work
Work on furnaces, gas boilers, zone systems, and A/C equipment
Communicate clearly with homeowners about system issues and solutions
Recommend repairs or improvements when appropriate—not sales-driven

Benefits

Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.

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