HVAC - Service Technician

Apex Service Partners•Pleasanton, CA

About The Position

Jazz Home Services is seeking an experienced HVAC service technician to install, maintain, troubleshoot, and repair HVAC systems for residential and commercial clients. The role calls for a detail-oriented, customer-focused professional who can work independently and as part of a team. The technician communicates system issues, recommended solutions, and outcomes to clients in a clear, non-technical manner, and recommends products and services to support optimal system performance. Jazz Home Services has been in business for more than 30 years and describes its culture as a close-knit team. The company offers benefits and opportunities for career growth. The stated starting annual pay range is $100,000 to $200,000; actual base pay depends on factors including training, transferable skills, work experience, business needs, and market demands. Incentive plan opportunities and annual bonus eligibility may also be available.

Requirements

  • At least 3 years of experience as an HVAC service technician.
  • Residential HVAC experience.
  • Strong communication and customer service skills.
  • Proficient knowledge of different models of HVAC systems.
  • Able to work independently and as part of a team.
  • Able to meet the stated physical demands, including maneuvering up to 25 pounds by lifting, carrying, or pushing.

Responsibilities

  • Engage with clients to explain issues, solutions, and outcomes, and recommend products and services for optimal system performance.
  • Troubleshoot and diagnose HVAC systems and equipment.
  • Perform emergency repairs promptly and efficiently.
  • Maintain and perform work on air handling units, duct work, vents, and condensation drainage lines.
  • Accurately track repairs and complete work in Service Titan and other trade software systems.
  • Ensure work performed aligns with industry standards.
  • Communicate issues to clients in a non-technical manner.

Benefits

  • Medical, dental, and vision coverage.
  • Company vehicle and gas card.
  • Tablet and uniform.
  • Employee discounts.
  • Career growth opportunities.
  • One week of paid vacation in the first year.
  • Paid holidays.
  • 401(k) and IRA.
  • Health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).
  • Incentive plan opportunities and annual bonus eligibility may be available.
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