HVAC Service Technician

Airtron•Austin, TX

About The Position

Airtron Heating & Air Conditioning is hiring an HVAC Service Technician to maintain and repair heating and air-conditioning equipment and provide reliable service to residential customers. The role involves inspecting and troubleshooting systems, completing repairs and start-ups, coordinating daily appointments and required parts with the office, and documenting work. Most work takes place in occupied residential homes or construction sites, with travel by vehicle between work locations and minimal time in an office. Technicians are expected to follow safety policies, maintain company equipment and vehicles, and provide courteous, high-quality customer service.

Requirements

High school diploma or GED.
At least 1 year of HVAC service experience.
EPA Certification.
Soldering and brazing skills.
Good verbal and written communication skills, including the ability to communicate effectively in English.
Beginner computing skills and ability to use a computer, laptop, or tablet.
Basic proficiency navigating the internet and email software such as Microsoft Outlook.
Valid driver's license.
Ability to work overtime with little notice; weekend hours may occasionally be required.
Willingness to learn and work as part of a team, maintain a positive attitude, and build positive relationships with internal and external customers.
Ability to collaborate with all levels of the organization and maintain a safety mindset.
Ability to drive and operate a motorized passenger vehicle or forklift.
Ability to frequently lift or move up to 50 pounds and perform climbing, bending, crawling, kneeling, and crouching tasks.
Ability to work at heights, climb ladders and stairways, and occasionally work on platforms or scaffolding while following fall-protection requirements.
Ability to wear required personal protective equipment, including hard hat, safety glasses, ear plugs, masks or respirators, reflective safety vests, gloves, and safety-toe construction work boots.
Ability to tolerate extended periods of standing, walking, or sitting.
Ability to hear, understand, and distinguish speech or other sounds to operate phones and equipment safely.
With natural or corrected vision, ability to see and focus at close and distant ranges, use peripheral vision, and maintain normal depth perception.
Ability to communicate orally, enter text or data on a handheld device or computer, and use arms and hands to reach, grasp, lift, turn, push, and pull objects and tools.
Related work experience may be substituted for education.

Nice To Haves

HVAC trade school certification.
1–2 years of experience in construction, HVAC, or a related field.

Responsibilities

Maintain and repair heating and air-conditioning equipment.
Inspect and maintain ducting and company materials and equipment in serviceable condition.
Identify, wire, and start up complete residential systems.
Troubleshoot, recommend solutions, and resolve or repair equipment issues.
Perform system start-ups and, when required, test systems and record results.
Inspect systems and inform dispatch or the customer of outstanding concerns.
Explain services and repairs performed to dispatch or the customer.
Coordinate daily work schedules directly with the office.
Order parts required for appointments and ensure preparedness for each service day.
Transport parts, materials, and tools to job sites and account for assigned items.
Complete required paperwork or tablet documentation neatly and on time.
Debrief dispatch or the customer after each service call and provide the required documentation.
Inspect the work area for cleanliness after completing a job.
Maintain the company vehicle, keeping it clean and organized inside and out.
Follow company performance standards, code of ethics, and safety policies and procedures.
Maintain a courteous demeanor with customers and associates.
Wear protective floor savers on footwear while working in customer homes.
Perform other duties as assigned.