HVAC Service Technician

Lennox International • Mount Pleasant, SC

7d • $39,000 - $77,000

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting the installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers.

The technician performs on-site preventative maintenance, routine repairs, and calibration after installation; handles basic, non-complex products and problems; and refers more complex issues to higher-level technicians. Using technical skills and experience with preventive maintenance and system operations, the technician determines service requirements and advises the manager about inspections and recommended corrective actions. The role works in a team-based environment focused on sharing information and workload and ensuring customer satisfaction, while following safety measures. Other duties may be assigned.

This is an hourly, non-exempt role. The stated annual salary range is $39,000–$77,000, with starting pay potentially affected by geography, tenure, performance, skills, education, experience, and other qualifications. Employees are not eligible for a bonus but earn overtime for work beyond 40 hours per week or as otherwise required by state law. Overtime and weekend work may be required, and occasional night and weekend availability and occasional travel are requested.

Technicians work independently at times, including on commercial rooftop HVAC units. The work involves accessing rooftops with fixed or extension ladders, working at heights, loading and unloading equipment from a work van, lifting and moving equipment, climbing, and repetitive overhead reaching.

Requirements

• High school diploma or GED equivalent.
• 2 to 6 years of hands-on commercial HVAC experience.
• EPA Certification, Type I and Type II or Universal, required.
• Valid driver’s license and acceptable driving record.
• Technical aptitude to perform maintenance, service, and troubleshoot equipment.
• Excellent customer service skills.
• Good electrical and mechanical diagnostic skills.
• Ability to work independently and self-schedule.
• Self-motivated to complete assigned tasks within time constraints.
• Driven to succeed and able to work with minimum supervision.
• Ability to safely access rooftops using fixed or extension ladders and work at heights.
• Ability to load and unload tools and equipment from a work van.
• Ability to lift occasionally up to 75 lbs and lift to shoulder or overhead occasionally up to 25 lbs.
• Ability to push or pull a wheeled cart up to 150 lbs.
• Ability to climb a ladder up to roof height.
• Ability to extend overhead reach in a repetitive motion.
• Ability to perform manual tandem lifting of loads up to 125 lbs.
• Flexibility to work overtime and weekends as required; occasional night and weekend availability.
• Occasional travel may be required.

Nice To Haves

• NATE certification.

Responsibilities

• Perform on-site preventative maintenance, routine repairs, and calibration after installation.
• Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
• Use technical experience and skills in preventive maintenance and system operations to determine service requirements.
• Advise the manager of preventative maintenance inspections performed and corrective actions to be taken.
• Work in a team-based environment to share information and workload while ensuring customer satisfaction.
• Work safely and ensure safety measures are followed at all times.
• Complete repairs and required paperwork.
• Perform other duties as assigned.

Benefits

• Company-paid vacation, personal days, and holidays.
• Company vehicle, phone, personal protective equipment, and uniforms provided.
• Ongoing training and development.
• Matching 401(k) retirement plan.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• Short-term disability insurance.
• Life and long-term disability insurance.
• Eight weeks of paid birthing leave.
• Two weeks of paid bonding leave.
• Up to 10 days of paid time off and 10 paid holidays, subject to date of hire and eligibility requirements.
• Tuition reimbursement.
• Health and wellness offerings, perks and discounts, pet insurance, and free subscriptions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED