HVAC Service Technician

Lennox International•Manassas, VA

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting the installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The role focuses on routine preventive maintenance, repairs, and calibration, typically involving basic, non-complex products and problems, with more complex issues referred to higher-level technicians. Technicians may work independently and as part of a team, and are expected to prioritize safety and customer satisfaction. This is an hourly, non-exempt role with a stated annual salary range of $43,000–$85,000. Employees are not eligible for a bonus but can earn overtime for hours over 40 per week, or as required by state law. Compensation may vary based on geography and individual qualifications. The position may require occasional travel, weekend and night work, and overtime. Physical tasks include accessing rooftops by ladder, working at heights, handling equipment and tools, and lifting, pushing, and pulling loads. Benefits listed for the role, subject to eligibility, include tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; a 401(k) retirement plan; short-term disability insurance; paid birthing and bonding leave; life and long-term disability insurance; and, depending on hire date and eligibility, paid time off and paid holidays. The posting also mentions weekly payroll, company-provided vehicle, phone, PPE and uniforms, ongoing training and development, and a broader package that may include perks, discounts, pet insurance, and subscriptions. Benefits may vary and may be changed.

Requirements

High school diploma or GED equivalent.
2 to 6 years of hands-on commercial HVAC experience.
Required EPA Type I and Type II certification or Universal certification.
Valid driver’s license and acceptable driving record.
Technical aptitude to maintain, service, and troubleshoot equipment.
Good customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to complete repairs and required paperwork.
Ability to work independently and self-schedule.
Self-motivation to complete assigned tasks within time constraints.
Ability to work with minimum supervision.
Ability to safely access rooftops by fixed or extension ladder and work at heights.
Ability to load and unload tools and equipment from a work van; occasionally lift up to 75 pounds, lift up to 25 pounds to shoulder or overhead height, push or pull a wheeled cart up to 150 pounds, climb a ladder to roof height, repeatedly reach overhead, and manually tandem-lift loads up to 125 pounds.

Nice To Haves

NATE certification.
Availability for occasional weekend and night work.
Willingness to travel occasionally.
Flexibility to work overtime and weekends as required.

Responsibilities

Perform on-site preventive maintenance, routine repairs, and calibration after installation.
Use experience and technical skills in preventive maintenance and system operations to determine service requirements.
Refer more complex product or system problems to higher-level technicians.
Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Follow safety measures and work safely at all times.
Complete repairs and required paperwork.
Perform other duties as assigned.