HVAC Service Technician

Lennox International•North Charleston, SC

About The Position

Lennox National Account Services (NAS), wholly owned by Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field activities supporting the installation, maintenance, and servicing of heating, ventilation, and air conditioning systems for commercial customers. The work includes on-site preventive maintenance, routine repairs, and calibration after installation. Technicians handle basic, non-complex products and problems and refer more complex issues to higher-level technicians. The role uses technical experience to determine service requirements, informs a manager of completed preventive maintenance inspections and recommended corrective actions, and collaborates with a team to share information and workload while maintaining customer satisfaction. The technician must follow safety measures and may perform other assigned duties. Technicians install, repair, and perform preventive maintenance on commercial rooftop HVAC units, often independently. The work can require accessing rooftops by fixed or extension ladder, working at heights, and transporting tools and equipment using a work van. The position is hourly and non-exempt, with overtime available when working more than 40 hours per week or as required by state law. Weekend and night work may be required occasionally, and occasional travel may be required. The listed annual salary range is $39,000–$77,000. Starting salary may depend on geography or market and the candidate’s tenure, performance, skills, education, experience, and other qualifications. This role is not eligible for a bonus. Lennox describes its culture as grounded in Integrity, Respect, and Excellence and states that it is an equal opportunity employer.

Requirements

High school diploma or GED equivalent.
2 to 6 years of hands-on commercial HVAC experience.
EPA Type I and Type II or Universal certification required.
Valid driver’s license and acceptable driving record.
Technical aptitude to perform maintenance, service, and troubleshoot equipment.
Excellent customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to complete repairs and required paperwork.
Ability to work independently and self-schedule.
Self-motivation to complete assigned tasks within time constraints.
Ability to work with minimum supervision.
Ability to safely access rooftops using fixed or extension ladders and work at heights.
Ability to load and unload tools and equipment from a work van.
Ability to lift up to 75 pounds occasionally and lift up to 25 pounds to shoulder or overhead height occasionally.
Ability to push or pull a wheeled cart weighing up to 150 pounds.
Ability to climb a ladder to roof height and repeatedly extend reach overhead.
Ability to perform manual tandem lifting of loads up to 125 pounds.

Nice To Haves

NATE certification.

Responsibilities

Perform on-site preventive maintenance, routine repairs, and calibration after installation.
Use experience and technical skills in preventive maintenance and system operations to determine service requirements.
Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Follow safety measures and work safely each day.
Install, repair, and perform preventive maintenance on commercial rooftop HVAC units.
Complete repairs and required paperwork.
Perform other duties as assigned.
Work overtime and weekends as required.

Benefits

Competitive pay with weekly payroll.
Overtime available to increase earnings potential; overtime pay applies when working more than 40 hours per week or as otherwise required by state law.
Company-paid vacation, personal days, and holidays.
Company vehicle, phone, personal protective equipment, and uniforms provided.
Ongoing training and development.
Matching 401(k).
Comprehensive health and wellness benefits.
Perks and discounts.
Pet insurance.
Free subscriptions.
Tuition reimbursement.
Medical, dental, and vision insurance.
Prescription drug coverage.
Short-term disability insurance.
Eight weeks of paid birthing leave.
Two weeks of paid bonding leave.
Life and long-term disability insurance.
Up to 10 days of paid time off and 10 paid holidays, depending on hire date and eligibility.