HVAC Service Technician

HTS•Austin, TX

About The Position

The HVAC Service Technician diagnoses and repairs HVAC system issues involving electrical, mechanical, and refrigerant components, and performs routine maintenance and inspections. The technician communicates with clients about system operation and maintenance needs, provides detailed quotes with multiple options, and discusses repair or upgrade choices. The role also involves identifying opportunities for additional services, upgrades, or preventative maintenance; advising customers on energy-saving practices and system care; meeting performance goals; fulfilling scheduled on-call duties; maintaining accurate work and materials records; and ensuring work complies with codes and quality standards.

Requirements

  • At least 4 years of HVAC service experience.
  • Valid EPA Certification required.

Nice To Haves

  • Mech 4 license preferred.
  • NATE certification preferred.

Responsibilities

  • Diagnose and repair HVAC system issues, including electrical, mechanical, and refrigerant components.
  • Perform routine maintenance and inspections on HVAC systems.
  • Communicate effectively with clients so they understand system operation and necessary maintenance.
  • Provide detailed, multi-option quotes and discuss repair or upgrade choices.
  • Identify opportunities to offer additional services, upgrades, or preventative maintenance.
  • Advise customers on energy-saving tips, system upgrades, and maintenance best practices.
  • Consistently meet or exceed assigned daily, weekly, or monthly performance goals.
  • Fulfill on-call duties according to the department schedule.
  • Maintain accurate records of work performed and materials used.
  • Ensure work is completed to code and meets quality standards.
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