HVAC Service Technician

Airtron•Austin, TX

About The Position

Airtron Heating & Air Conditioning is hiring an HVAC Service Technician to maintain, inspect, troubleshoot, and repair residential heating and air-conditioning systems. The role includes identifying, wiring, and starting up complete residential systems; testing systems and recording results; inspecting systems and informing dispatch or customers of outstanding concerns; and explaining completed services and repairs. The technician coordinates daily schedules with the office, orders and prepares parts for appointments, transports and accounts for tools and materials, and completes required paperwork or tablet documentation. The position also involves maintaining a clean and organized company vehicle and job site, following company performance and ethics standards, treating customers and coworkers courteously, using protective floor coverings in customers’ homes, and adhering to safety procedures. Other duties may be assigned. Most work takes place at occupied residential homes or construction sites, with limited time in an office. The technician travels by vehicle between work locations and may encounter construction equipment, elevated areas, confined spaces, noise, dust, hazardous materials, odors, and indoor and outdoor work in varying weather. The role has physical requirements that include frequent lifting or moving of up to 50 pounds, climbing, bending, crawling, kneeling, crouching, working at heights and on ladders or platforms, prolonged standing, walking, or sitting, and wearing required personal protective equipment.

Requirements

High school diploma or GED.
At least 1 year of HVAC service experience.
EPA certification.
Soldering and brazing skills.
Good verbal and written communication skills, including the ability to communicate effectively in English.
Beginner computing skills and ability to use a computer, laptop, or tablet.
Basic proficiency navigating the internet and email software such as Microsoft Outlook.
Valid driver's license.
Ability to work overtime with little notice; weekend hours may occasionally be required.
Ability to drive and operate a motorized passenger vehicle or forklift.
Ability to frequently lift or move up to 50 pounds.
Ability to climb, bend at the waist, crawl, kneel, and crouch frequently; work at heights; climb ladders and stairways; and occasionally work on platforms or scaffolding while using appropriate fall protection.
Ability to wear required personal protective equipment, including items such as a hard hat, safety glasses, ear plugs, masks or respirators, reflective safety vests, gloves, and safety-toe construction-grade work boots.
Ability to tolerate long periods of standing, walking, or sitting.
Ability to hear, understand, and distinguish speech or other sounds to operate phones or other equipment safely.
With natural or corrected vision, ability to see and focus at close and distant ranges and peripherally, with normal depth perception.
Ability to communicate orally to impart information to others.
Ability to enter text or data into a handheld device or computer using a keyboard or 10-key numeric keypad.
Ability to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push, and pull objects and tools.
Safety mindset and acceptance of a safety culture.

Nice To Haves

HVAC trade school certification.
1–2 years of experience in construction, HVAC, or a related field.
Related work experience may be substituted for education.
Willingness to learn and contribute as part of a team.
Positive attitude and a team-player approach.
Ability to build positive relationships with internal and external customers.
Willingness and ability to work collaboratively with all levels of the organization.

Responsibilities

Maintain and repair heating and air-conditioning equipment.
Inspect and maintain ducting, company materials, and equipment in serviceable condition.
Identify, wire, and start up complete residential systems.
Troubleshoot, recommend solutions for, and resolve or repair equipment issues.
Perform system start-ups and, when required, test systems and record results.
Inspect systems and inform dispatch or customers of outstanding concerns.
Explain services and repairs to dispatch or customers.
Coordinate day-to-day work schedules directly with the office.
Order required parts for appointments and ensure readiness for the service day.
Transport parts, materials, and tools to job sites and account for assigned items.
Complete required paperwork or tablet documentation neatly and on time.
Debrief dispatch or customers after each service call and provide the relevant documentation.
Inspect the work area for cleanliness after job completion.
Keep the company vehicle clean and organized inside and out.
Follow company performance standards, code of ethics, safety policies, and procedures.
Maintain a courteous demeanor with customers and associates.
Use protective floor savers on footwear while working in customer homes.
Perform other duties as assigned.