HVAC Service Technician

Best Care Home Services•Bartlett, TN

About The Position

Best Care Plumbing, Heating and Air is hiring skilled residential HVAC Technicians for its growing, sales-driven and service-focused organization in Memphis. Technicians troubleshoot and repair HVAC systems while educating homeowners, conducting comprehensive evaluations, and identifying ways to improve safety, efficiency, indoor air quality, and home comfort. The company describes its approach as value-based: doing what is right for customers helps technicians build trust, achieve service and revenue results, and grow their earning potential. The company offers paid training, office support, and opportunities for career advancement.

Requirements

  • At least three years of residential HVAC service experience.
  • Experience performing repairs, maintenance, and customer-facing service work.
  • Strong knowledge of HVAC diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
  • EPA certification required.
  • Knowledge of local HVAC codes and industry best practices.
  • Ability to navigate crawlspaces and attics as needed.
  • Commitment to continuous learning and development.
  • Clean driving record and ability to pass a background check.
  • Excellent verbal and written communication skills.
  • High integrity and exceptional customer service skills.

Nice To Haves

  • NATE certification.

Responsibilities

  • Troubleshoot, diagnose, and repair residential HVAC systems.
  • Perform maintenance, tune-ups, repairs, and testing on furnaces, air conditioners, heat pumps, ductless mini splits, and indoor air quality equipment.
  • Educate homeowners and provide repair and replacement options.
  • Present financing options and maintenance plan memberships.
  • Ensure systems are operating safely and efficiently.
  • Meet and exceed service and revenue goals.
  • Deliver an exceptional customer experience that builds trust and generates referrals.
  • Partner with customer service and dispatch teams to ensure success.
  • Maintain a clean, organized truck and job site.
  • Participate in training, meetings, and company events.

Benefits

  • Hourly pay plus commission and unlimited earning potential; the company states its top HVAC technicians make over $200,000 a year.
  • Company-sponsored medical, dental, and vision insurance.
  • Long-term and short-term disability insurance and life insurance.
  • Paid time off and paid holidays.
  • Company-sponsored 401(k) retirement plan.
  • Company-provided truck, fuel card, and cell phone, with deployment from home.
  • Paid ongoing training, including NATE and manufacturer training.
  • Career advancement opportunities with a growing company.
  • Company events for employees and their families.
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