HVAC Service Technician

Assured Comfort, Heating, Air, Plumbing, Electrical•Douglasville, GA

About The Position

Southern Home Services, a residential HVAC, plumbing, and electrical company, is seeking an HVAC Service Technician for Assured Comfort. The technician services, maintains, and repairs heating, ventilation, and air conditioning systems in residential and commercial settings. The role includes diagnosing system issues, carrying out routine and emergency repairs, and ensuring systems operate efficiently and safely. Technicians explain problems and solutions to customers, follow safety regulations, maintain an orderly work environment, perform inspections, adjustments, and upgrades, and keep detailed service records. Strong technical skills, customer service, and adherence to industry standards are important for success. The position involves cleaning, adjusting, and repairing HVAC systems and diagnosing and servicing residential systems. It also requires physically demanding work in indoor and outdoor environments, including attics and crawlspaces, and regular exposure to extreme temperatures and adverse weather. Southern Home Services states that it will make reasonable accommodations to enable employees to perform the essential functions of the job. This is a non-exempt position.

Requirements

  • 3–5+ years of HVAC experience, preferably focused on residential markets.
  • EPA Certification.
  • Valid driver’s license and at least three years of driving experience.
  • Strong troubleshooting and critical-thinking skills to resolve complex HVAC issues.
  • Positive attitude and strong commitment to high-quality workmanship.
  • Commitment to exceptional customer service and ability to address diverse client needs.
  • Ability to interact professionally with individuals at all organizational levels.
  • Flexible, innovative team player who can adapt to changing challenges.
  • Ability to lift 50 pounds regularly and up to 100 pounds occasionally.
  • Ability to climb ladders, access attics, navigate tight spaces and crawlspaces, drive, push, carry, pull, use hand tools, and perform fine-detail work.
  • Ability to stand, walk, sit, talk, hear, handle or feel objects or controls, reach with hands and arms, and regularly stoop, kneel, bend, and crouch.
  • Ability to work indoors and outdoors, including in extreme heat or cold and adverse weather such as wind, rain, ice, or snow.

Responsibilities

  • Clean, adjust, and repair HVAC systems, including air handling units, ductwork, vents, and condensation drainage.
  • Diagnose and perform service work on residential HVAC systems to ensure optimal performance.
  • Provide HVAC solutions to customers, address their needs, and offer professional recommendations.
  • Perform additional duties as assigned.
  • Interact with customers to explain problems and solutions.
  • Follow safety regulations and maintain a clean, organized work environment.
  • Perform system inspections, adjustments, and upgrades, and maintain detailed records of service performed.

Benefits

  • Reliable, year-round work.
  • Generous pay incentives for quality work.
  • Weekly paychecks.
  • Paid time off and paid holidays.
  • Medical, dental, and vision benefits.
  • Company-matched 401(k).
  • Company-provided vehicle.
  • Employee discounts.
  • Flexible schedules.
  • Professional and on-the-job training and growth plans.
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