HVAC Service Technician

Village Plumbing and Air•Houston, TX

About The Position

Village is seeking an experienced, motivated HVAC Technician / Comfort Advisor to join its team in Houston, Texas. The role combines residential HVAC technical work with sales and customer service. The technician diagnoses HVAC problems, recommends solutions, explains options to homeowners, and helps close repair, replacement, and upgrade opportunities. Village describes its workplace as offering work/life balance, quality opportunities, sales training, ongoing career development, income growth, and a supportive team where employees’ contributions are recognized.

Requirements

At least 3 years of residential HVAC field experience.
EPA 608 certification is required or preferred, depending on the position.
AC Technician Registration with the Texas Department of Licensing and Regulations (TDLR).
Strong knowledge of residential HVAC systems.
Excellent communication and customer-service skills.
Confident, professional, and motivated personality.
Strong sales and closing skills.
Ability to identify customer needs and recommend appropriate solutions.
Valid Texas driver's license and a good driving record.
Ability to work in attics, crawl spaces, rooftops, and other challenging environments.
Ability to meet performance and sales goals.

Responsibilities

Diagnose, troubleshoot, repair, and maintain residential HVAC systems.
Identify potential customers who could benefit from a new HVAC system and pass qualified opportunities to a Project Manager.
Perform system inspections and identify repair and replacement opportunities.
Present customers with options for repairs, replacements, and system upgrades.
Educate homeowners about comfort, energy efficiency, indoor air quality, and HVAC solutions.
Prepare estimates and explain pricing, warranties, financing, and installation options.
Inspect the entire home for potential plumbing, electrical, insulation, and generator opportunities.
Build trust and develop strong customer relationships.
Follow up with customers and help convert qualified opportunities into sales.
Complete service calls professionally and efficiently.
Maintain accurate customer and sales records in Service Titan.
Represent Village professionally.

Benefits

Work/life balance and quality calls.
Sales training and ongoing career development.
Competitive base pay plus commission and high earning potential.
Company vehicle that the employee drives home.
Uniforms provided at no cost.
Paid training.
Health, dental, and vision coverage; short- and long-term disability; and company-paid life insurance.
Paid time off and holiday pay.
401(k) with company match.
Supportive team environment and recognition for hard work.