HVAC Service Technician

ACS Air Conditioning Specialist•Knoxville, TN
•Onsite

About The Position

Chancey & Reynolds Heating & Air is seeking an experienced HVAC Service Technician to join its team in Knoxville, Tennessee. The role involves servicing residential HVAC systems, diagnosing and repairing equipment, performing preventative maintenance, and communicating repair options to customers. The ideal candidate is dependable, professional, customer-focused, and committed to high-quality work, teamwork, and continued development. Annual earning potential is $85,000–$130,000+, with top technicians able to exceed this range based on performance. The company offers year-round work, a company vehicle, company-provided uniforms, paid holidays and PTO, ongoing training and professional development, career advancement opportunities, and a supportive team environment.

Requirements

  • At least 3 years of HVAC service experience.
  • EPA Certification required.
  • Strong diagnostic and troubleshooting abilities.
  • Experience servicing heat pumps, gas furnaces, air conditioners, and split systems.
  • Ability to work independently and manage service calls efficiently.
  • Excellent customer service and communication skills.
  • Valid driver's license with a clean driving record.

Nice To Haves

  • Residential service experience; installation experience is a plus.
  • NATE Certification (preferred but not required).
  • Experience with indoor air quality products and accessories.
  • Ability to present repair and replacement options to homeowners.
  • Strong understanding of HVAC electrical and refrigeration systems.

Responsibilities

  • Diagnose, troubleshoot, and repair residential HVAC systems.
  • Perform preventative maintenance and system inspections.
  • Communicate repair options and recommendations to customers.
  • Maintain accurate service records and job documentation.
  • Deliver exceptional customer service on every call.
  • Follow company safety standards and industry best practices.
  • Participate in ongoing training and development programs.
  • Work collaboratively with dispatch, management, and fellow technicians.

Benefits

  • Year-round work
  • Company vehicle
  • Company-provided uniforms
  • Paid holidays and PTO
  • Ongoing training and professional development
  • Career advancement opportunities
  • Supportive team environment
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