HVAC Service Technician

Lennox International•Douglasville, GA

About The Position

Lennox National Account Services (NAS), wholly owned by Lennox International, is a national provider of commercial HVAC maintenance and service, with more than 100 offices across the continental United States. The company is growing and offers employees opportunities to learn and develop. The HVAC Service Technician performs field work supporting installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The role includes preventative maintenance, routine repairs, and calibration after installation; handling basic, non-complex products and problems; and referring more complex issues to higher-level technicians. Technicians work independently and as part of a team to meet customer needs and maintain safe work practices. This is an hourly, non-exempt role. The stated annual salary range is $39,000–$77,000, with starting compensation influenced by geography and the candidate’s qualifications. Employees are not eligible for a bonus but may earn overtime for work beyond 40 hours per week, or as otherwise required by state law. Occasional travel, weekend work, and night work may be required.

Requirements

  • High school diploma or GED equivalent.
  • 2 to 6 years of hands-on commercial HVAC experience.
  • EPA Certification, Type I and Type II or Universal, required.
  • Valid driver's license and acceptable driving record.
  • Technical aptitude to perform maintenance, service, and troubleshoot equipment.
  • Excellent customer service skills.
  • Good electrical and mechanical diagnostic skills.
  • Ability to work independently and self-schedule.
  • Self-motivation to complete assigned tasks within time constraints.
  • Ability to work with minimum supervision.
  • Ability to safely access rooftops using a fixed or extension ladder, work at heights, and climb ladders to roof height.
  • Ability to load and unload tools and equipment from a work van.
  • Ability to lift occasionally up to 75 pounds and lift to shoulder and overhead occasionally up to 25 pounds.
  • Ability to push or pull a wheeled cart up to 150 pounds.
  • Ability to extend reach overhead in a repetitive motion.
  • Ability to perform manual tandem lifting of loads up to 125 pounds.

Nice To Haves

  • NATE certification.

Responsibilities

  • Perform on-site preventative maintenance, routine repairs, and calibration after installation.
  • Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
  • Use experience and technical skills in preventive maintenance and system operations to determine service requirements.
  • Advise the manager of preventive maintenance inspections performed and corrective actions to be taken.
  • Work in a team-based environment to share information and workload while ensuring customer satisfaction.
  • Work safely and ensure that safety measures are followed at all times.
  • Complete repairs and required paperwork.
  • Perform other duties as assigned.

Benefits

  • Competitive pay with weekly payroll.
  • Overtime opportunities.
  • Company-paid vacation, personal days, and holidays.
  • Company vehicle, phone, personal protective equipment, and uniforms provided.
  • Ongoing training and development.
  • Matching 401(k) retirement plan.
  • Medical, dental, and vision insurance.
  • Prescription drug coverage.
  • Short-term disability insurance.
  • Life and long-term disability insurance.
  • Eight weeks of paid birthing leave.
  • Two weeks of paid bonding leave.
  • Tuition reimbursement.
  • Up to 10 days of paid time off and 10 paid holidays, subject to date of hire and eligibility requirements.
  • Health and wellness benefits, perks and discounts, pet insurance, and free subscriptions.
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