HVAC Service Technician

Lennox International•Augusta, SC

14d•$35,000 - $70,000•Onsite

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field activities supporting the installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. The role includes on-site preventive maintenance, routine repair, and calibration; technicians handle basic, non-complex products and problems and refer more complex issues to higher-level technicians. The technician uses experience and technical skills to determine service requirements, advises the manager about inspections and corrective actions, collaborates with a team to support workload and customer satisfaction, and follows safety measures. Other duties may be assigned. This is an hourly, non-exempt role with a stated annual salary range of $35,000–$70,000. Overtime is available and paid when working more than 40 hours per week, or as otherwise required by state law. The work involves commercial rooftop HVAC units, often performed independently, and may require local travel, overtime, weekends, occasional night work, and relocation to another part of the country after training. The company provides a vehicle, phone, personal protective equipment, and uniforms. Benefits are subject to eligibility requirements and may vary.

Requirements

High school diploma or GED equivalent.
At least 1 year of experience in a mechanical support role.
Technical aptitude to maintain, service, and troubleshoot equipment.
Excellent customer service skills.
Good electrical and mechanical diagnostic skills.
Ability to complete repairs and required paperwork.
Ability to work independently and self-schedule.
Self-motivation to complete assigned tasks within time constraints and with minimum supervision.
Valid driver's license and acceptable driving record.
Ability to climb ladders and work at heights.
Ability to load and unload tools and equipment from a work van and get tools and equipment onto rooftops, typically using a fixed or extension ladder.
Physical ability to lift occasionally up to 75 pounds; lift to shoulder and overhead occasionally up to 25 pounds; push or pull a wheeled cart up to 150 pounds; extend reach overhead repetitively; and perform manual tandem lifting of loads up to 125 pounds.
Willingness to relocate to another part of the country after training.
Availability for occasional weekend and night work and flexibility to work overtime and weekends as required.
Local travel may be required.

Nice To Haves

HVAC trade school graduate; the posting strongly prefers a 3.5 GPA and excellent attendance.
Some hands-on HVAC experience.
EPA Certification, Type I and Type II or Universal.
NATE certification.

Responsibilities

Perform on-site preventive maintenance, routine repairs, and calibration after installation.
Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
Use experience and technical skills in preventive maintenance and system operations to determine service requirements.
Advise the manager about preventive maintenance inspections performed and corrective actions to be taken.
Work in a team-based environment to share information and workload while ensuring customer satisfaction.
Work safely and ensure safety measures are followed at all times.
Install, repair, and perform preventive maintenance on commercial rooftop HVAC units.
Complete repairs and required paperwork.
Perform other duties as assigned.

Benefits

Company-paid vacation, personal days, and holidays; eligible new employees may receive up to 10 days of paid time off and 10 paid holidays, depending on hire date and eligibility.
Matching 401(k) retirement plan.
Medical, health, dental, and vision insurance.
Prescription drug coverage.
Short-term disability insurance.
Life and long-term disability insurance.
Eight weeks of paid birthing leave.
Two weeks of paid bonding leave.
Tuition reimbursement.
Company vehicle, phone, personal protective equipment, and uniforms provided.
Ongoing training and development.
Overtime pay when working more than 40 hours in a week, or as otherwise required by state law.
Pet insurance, perks and discounts, and free subscriptions are mentioned as part of the company's benefits offering; benefits may vary by position and are subject to change.