HVAC Service Technician

Griffith Energy Services•Easton, MD

48d•Onsite

About The Position

We are a leading home services provider looking for highly skilled individuals to serve as HVAC Service Technicians. In this role, you will provide customers with expert service for their home heating systems and equipment. You will effectively serve as the public face of our company as you make in-home service visits, utilizing your technical expertise and customer service talents. Shifts include days, nights, weekends, and holidays, with paid overtime. We offer competitive compensation and benefits for full-time staff, as well as overtime opportunities during the busy winter season. There may also be room for advancement.

Requirements

High School Diploma or Equivalent; HVAC certifications a plus
Prior experience servicing residential Air Conditioning and Heating equipment
Valid driver's license and ability to meet the company's motor vehicle policy
Exceptional technical skills as well as strong communication skills
Willingness to expand your technical and repair knowledge; obtain new licenses and commitment to professional growth
Ability to support our company brand as an advocate
Must be able to work independently while safely maintaining a high level of performance
Combine technical expertise with a personable, approachable and helpful personality.
Highly detail-oriented and focused with a flexible and adaptable nature.
Excellent verbal and written communication and interpersonal skills.
Commitment to providing the best and most responsive customer service.

Nice To Haves

HVAC certifications

Responsibilities

Make service calls to customer homes and provide expert troubleshooting and repair service to a variety of equipment, particularly their heating systems.
Maintain a professional and friendly image and serve as an advocate for the company and our brand.
Assessing customers' equipment and service needs
Troubleshooting and repairing residential AC equipment, heating, and other equipment
Identifying revenue-generating opportunities, making recommendations to customers, and closing any sales that can be immediately performed
Performing efficiency tests on all combustion related installations
Preparing accurate daily paperwork
Communicating with Dispatcher and Service departments
Utilizing all applicable safety equipment and personal protective equipment (PPE)
Maintaining a clean and neat service van and properly accounting for assigned tools and parts inventory