HVAC Service Technician

Lennox International • Fort Wayne, IN

5d

About The Position

Lennox National Account Services (NAS), a wholly owned subsidiary of Lennox International, provides commercial HVAC maintenance and service across the United States. The HVAC Service Technician performs field work supporting installation, maintenance, and servicing of heating, ventilating, and air conditioning systems for commercial customers. Work includes preventative maintenance, routine repairs, and calibration after installation, primarily on commercial rooftop HVAC units. Technicians may work independently and also collaborate with a team to share information and workload while maintaining customer satisfaction. The role requires safe work practices, including working at heights and accessing rooftops with tools and equipment. The position is hourly and non-exempt, with overtime pay when working more than 40 hours per week or as otherwise required by state law.

Requirements

• High school diploma or GED equivalent.
• 2 to 6 years of hands-on commercial HVAC experience.
• EPA Certification, Type I and Type II or Universal, required.
• Valid driver's license and acceptable driving record.
• Technical aptitude to perform equipment maintenance, service, and troubleshooting.
• Excellent customer service skills.
• Good electrical and mechanical diagnostic skills.
• Ability to work independently and self-schedule.
• Ability to complete assigned tasks within time constraints with minimum supervision.
• Ability to safely access rooftops using fixed or extension ladders and work at heights.
• Ability to load and unload tools and equipment from a work van.
• Ability to lift occasionally up to 75 pounds and lift to shoulder or overhead occasionally up to 25 pounds.
• Ability to push or pull a wheeled cart up to 150 pounds.
• Ability to climb ladders up to roof height and extend reach overhead repetitively.
• Ability to perform manual tandem lifting of loads up to 125 pounds.

Nice To Haves

• NATE certification.
• Availability for occasional weekend and night work.
• Willingness to travel occasionally.

Responsibilities

• Perform on-site preventative maintenance, routine repairs, and calibration after installation.
• Use technical skills and experience with preventative maintenance and system operation to determine service requirements.
• Handle basic, non-complex products and problems, referring more complex problems to higher-level technicians.
• Advise the manager of preventative maintenance inspections performed and corrective actions to be taken.
• Work in a team-based environment to share information and workload while ensuring customer satisfaction.
• Follow safety measures and work safely on a daily basis.
• Install, repair, and perform preventative maintenance on commercial rooftop HVAC units.
• Complete repairs and required paperwork.
• Perform other duties as assigned.

Benefits

• Competitive pay with weekly payroll.
• Overtime available to increase earnings potential.
• Company-paid vacation, personal days, and holidays.
• Company vehicle, phone, personal protective equipment, and uniforms provided.
• Ongoing training and development.
• Matching 401(k).
• Health and wellness benefits, including medical, dental, and vision insurance.
• Perks and discounts.
• Pet insurance.
• Free subscriptions.
• Tuition reimbursement.
• Prescription drug coverage.
• Short-term disability insurance.
• Eight weeks of paid birthing leave.
• Two weeks of paid bonding leave.
• Life and long-term disability insurance.
• Up to 10 days of paid time off and 10 paid holidays, subject to eligibility and date of hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED