HVAC Service Supervisor

Logan A/C & Heat Services • Columbus, OH

7d • Onsite

About The Position

The HVAC Service Supervisor leads, coaches, and develops all Service Technicians in the Columbus market. The role drives team performance, service revenue growth, and technician progression while supporting recruitment, retention, and a culture of excellence. It serves as the primary leadership resource for service processes, sales support, and team development. The position is on-site in Columbus.

Logan Services describes its culture as grounded in integrity, continuous learning, teamwork, accountability, and excellence. The company offers paid training and leadership development, and emphasizes its PARTE values: People First, Agile, Radical Ownership, Teamwork, and Excellence.

Requirements

• Strong background in residential HVAC.
• Proven track record of driving service revenue while developing others.
• Ability to take initiative and think strategically.
• Ability to stay composed under pressure.
• Keep the customer experience top of mind.

Responsibilities

• Lead and develop Columbus Service Technicians through regular check-ins, monthly performance reviews, coaching, and accountability for performance and behavior.
• Drive technical growth and revenue generation by carrying out structured spring and fall training plans and mentoring technicians in the field.
• Support recruitment, retention, and apprenticeship development.
• Serve as the primary resource for service processes, sales guidance, and technical guidance.
• Monitor and report team performance metrics.
• Collaborate with Sales Management to strengthen value creation.
• Assist with customer issue resolution in a coaching capacity.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability coverage.
• Voluntary life insurance.
• Company-paid group term life and AD&D coverage.
• Weekly PTO accrual starting at 56 hours per year, increasing with tenure.
• 24 hours of sick time.
• Traditional 401(k) with a 4% company match and a Roth contribution option.
• Bonus and profit-sharing opportunities tied to individual and company performance.
• Paid training and leadership development.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed