HVAC Service Supervisor

Logan A/C & Heat Services • Columbus, OH

5d • Onsite

About The Position

The HVAC Service Supervisor leads, coaches, and develops Service Technicians in the Columbus market. The role drives team performance, revenue growth, technician progression, recruitment, retention, and a culture of excellence. The supervisor is the primary leader for service processes, sales support, and team development, and provides process, sales, and technical guidance. The position is on-site in Columbus, Ohio.

Requirements

• Strong background in residential HVAC.
• Proven track record of driving service revenue while developing others.
• Ability to take initiative and think strategically.
• Ability to stay composed under pressure.
• Keep the customer experience top of mind.

Responsibilities

• Lead and develop Columbus Service Technicians through regular check-ins, monthly performance reviews, coaching, and accountability for performance and behavior.
• Drive technicians’ technical growth and revenue generation by executing structured Spring and Fall training plans and mentoring technicians in the field.
• Support recruitment, retention, and apprenticeship development.
• Serve as the primary resource for process, sales, and technical guidance.
• Monitor and report team performance metrics.
• Collaborate with Sales Management to strengthen value creation.
• Assist with customer issue resolution in a coaching capacity.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability coverage.
• Voluntary life insurance and company-paid group term life and AD&D coverage.
• Weekly PTO accrual starting at 56 hours per year, increasing with tenure, plus 24 hours of sick time.
• Traditional 401(k) with a 4% company match and a Roth contribution option.
• Bonus and profit-sharing opportunities tied to individual and company performance.
• Paid training and leadership development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed