HVAC Service Manager

Wrench Group•Oklahoma City, OK

About The Position

Lead the Charge in Climate Control – HVAC Service Manager Wanted! Come join our growing team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our HVAC Service Manager is tasked with managing daily field operations, employee training, safety, vendor relationships and ensuring the technicians are providing outstanding service to our customers.

Requirements

High School Diploma or equivalent
Maintain an active HVAC Journeyman's license
An in-depth knowledge of HVAC systems
Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
Strong organizational skills
Ability to build business in the private sector, as well as the public sector
Experience and knowledge of HVAC and Process systems for residential and commercial dwellings
Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs
Positive energy and enthusiasm to drive sales and company growth
Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

Nice To Haves

bachelor's degree preferred

Responsibilities

Perform general administrative duties to ensure efficient department operations (scheduling, document management, reporting, meetings, correspondence and data entry)
Provide on-going field training for new and existing department technicians
Develop a culture of performance excellence to encourage employment growth
Drive the HVAC department sales through training and development of the field technicians
Maintain operational excellence through inventory control, safety awareness, and accurate reporting
Provide a constant flow of product and sales training
Promote lead generation
Monitor and control call backs and warranties
Handle all escalated customer concerns by demonstrating 100% customer satisfaction

Benefits

Market Value Compensation $70,000-80,000/annually plus additional bonus plan potential
Paid Time Off
8 PAID Holidays (Including a floating holiday & your birthday!)
401K Retirement Plan with company match up to 30%
Tuition/Licensing Assistance
Health insurance- 4 plan options, majority of premiums company-paid
Dental and vision insurance with minimal cost to employees
HSA and FSA plans
Company-paid Life Insurance and AD&D Policy
Supplemental life insurance plans offered
Company-paid Employee Assistance Program
Short and long term disability insurance
Legal Insurance Plans
Critical Illness and accident Insurance
Pet Insurance Plans
Identity Theft Protection Program