HVAC Service Maintenance Technician
About The Position
Rodenhiser Home Services is hiring an HVAC Service Maintenance Technician to complete preventive maintenance calls on HVAC systems installed by Rodenhiser. The technician will educate customers about system condition and relevant issues, explain replacement opportunities for aging, inefficient, or underperforming systems, and help customers select suitable products, services, financing options, and maintenance plans. The role includes troubleshooting heating, cooling, and plumbing system malfunctions, maintaining a clean job site and well-inventoried truck, and completing invoices, time cards, curbside feedback, and option sheets accurately and promptly. Rodenhiser describes itself as a family-owned business with in-house hands-on training, a network of nearly 100 experienced technicians, scheduling that allows time to evaluate and fix problems, and a path to advancement. Some field positions may have flexible hours. The company offers a supportive team and a culture focused on service and employee growth.
Requirements
- 1–3 years of field experience.
- Ability to perform preventive maintenance on HVAC systems 10 years old or newer.
- Competency checking gas pressures, subcooling, superheat, combustion tests, and static pressures.
- Current apprenticeship card/license or formal trade schooling.
- Successful completion of trade-related schooling or equivalent experience.
- Current EPA Universal certification.
- Knowledge of HVAC, plumbing, and gas codes and proper electrical and HVAC safety standards.
- Intimate knowledge of, and ability to use, related trade tools and equipment.
Responsibilities
- Complete preventive maintenance calls on HVAC systems installed by Rodenhiser.
- Educate customers on the status of their systems and pertinent issues.
- Explain replacement opportunities for aging, inefficient, or underperforming systems.
- Establish customer rapport to recommend appropriate products and services.
- Ask lifestyle questions to troubleshoot heating, cooling, and plumbing system malfunctions.
- Educate and assist customers in choosing financing options and maintenance plans.
- Maintain a clean, organized job site and a well-inventoried truck.
- Complete invoices, time cards, curbside feedback, and option sheets accurately and promptly.
Benefits
- Medical, dental, vision, disability, life, and AD&D coverage, and MA PFML.
- Paid vacation and holidays.
- Parental leave.
- 401(k) match.
- Tuition reimbursement.
- Career development.
- Product discounts.
- Potential eligibility for bonuses, commissions, or other variable compensation.
- In-house hands-on training.
- Some field positions may offer flexible hours.
- Career advancement path.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
