HVAC Residential Service Technician - SIGN ON BONUS up to $2,000

Hiller Plumbing, Heating, Cooling & Electrical•Cookeville, TN

About The Position

Hiller is hiring a residential HVAC Service Technician to inspect, troubleshoot, repair, and replace HVAC systems while providing courteous, effective service to customers. The role includes preparing for service appointments, coordinating parts and purchasing orders, and training and mentoring apprentices. Hiller describes itself as a family-owned company with 17 locations across four states, more than 34 years in business, over 850 employees, and a fleet of more than 600 vehicles. The company emphasizes employee development, career advancement, work-life balance, and year-round work without layoffs. The position pays $18–$30 per hour and offers a sign-on bonus of up to $2,000. Applicants must undergo pre-employment drug screens and background checks. Hiller is an equal opportunity employer. The company may use AI tools to assist with parts of the hiring process, but final hiring decisions are made by humans.

Requirements

  • At least 3 to 5 years of verifiable work experience in the HVAC industry.
  • Knowledge of the fundamental operation of residential air conditioning, heating, and ventilation equipment.
  • Ability to troubleshoot refrigerant, electrical, and duct-system problems in HVAC equipment.
  • EPA certification.
  • High school diploma or GED.
  • Valid driver's license.

Nice To Haves

  • NATE certification preferred.
  • HVAC certification or diploma preferred.

Responsibilities

  • Perform thorough and accurate HVAC inspections.
  • Complete HVAC repairs and replacements in accordance with applicable codes.
  • Arrange for required parts and ensure preparedness for each service appointment.
  • Submit purchase orders to dispatch or designated purchasing administrators.
  • Communicate effectively with customers about questions, concerns, and problems.
  • Train, coach, and mentor apprentices.
  • Maintain a courteous demeanor with customers and associates.

Benefits

  • Medical, dental, and vision insurance.
  • Long- and short-term disability coverage.
  • Company-paid $50,000 life insurance.
  • Company-paid vacation.
  • Paid holidays.
  • Medical flexible spending accounts, including family care.
  • 401(k) plan with company match.
  • Employee referral program.
  • Paid training.
  • Healthy work-life balance.
  • Established career paths and advancement opportunities.
  • Year-round work with no layoffs.
  • Regular performance reviews.
  • Sign-on bonus of up to $2,000.
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