HVAC Rentals Branch Manager

Carrier • Concord, NC

9d • $96,000 - $192,000 • Onsite

About The Position

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is seeking an experienced, motivated rentals depot manager for its Phoenix AZ location. This role involves planning and executing innovative solutions for customers across a large demographic area. The position combines technical skills with a passion for customers, offering a great opportunity to contribute to Carrier's mission of improving lives and ensuring the safe transport of goods through climate solutions.

The Operations section focuses on managing depot activities, including establishing work methods, scheduling technicians, performing equipment audits, overseeing purchasing and invoicing, managing budgets, and providing technical support to the sales department. It also involves coordinating with suppliers and contractors, initiating process improvements, inspecting work, conducting operations meetings, and ensuring fleet readiness.

The Sales section emphasizes managing the sales function, building strong customer relationships, driving employees to achieve business goals, promoting team selling, coordinating engineering and sales support, and developing a highly engaged team. It also includes reviewing estimates, assisting employees with sales strategies, networking, identifying new market opportunities, and participating in long-range sales planning.

Requirements

• High School Diploma or GED
• 5+ years’ experience in an industrial, or manufacturing or Construction environment
• 3+ years of Management experience
• A valid driver’s license.
• Occasional travel

Nice To Haves

• BA/BS in business or a degree from a technical college
• Rental Equipment Management experience
• Interface with clients on a constant basis in a highly professional manner
• Superior follow-up and follow-through skills

Responsibilities

• Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel
• Insures technician’s daily activities are scheduled
• Performs regular depot audits to ensure quality equipment repair and testing. Communicate with Technicians regarding improvements or areas of concern
• Oversite and management to ensure timely and accurate depot purchasing, booking, invoicing, and collections process.
• Financial responsibilities include collecting quotes from vendors for parts or repair options and communication with Regional Leadership concerning “Best Fix Options.”
• Ensures budgeting guidelines are met; prioritizes expenditures to stay within budget.
• Assist sales department in selection and application of proper equipment and accessories for complex rentals.
• Provides technical support to the sales department, both at the depot and job site visits.
• Engages directly with external customers and vendors when a conflict or issue occurs.
• Coordinates with suppliers, contractors, engineers, and others concerning equipment operations or maintenance
• Initiates measures to improve methods, equipment performance, and quality of work.
• Inspects work in process to ensure its completion within allotted time limits and for acceptable quality standards
• Conducts formal operations meetings regularly
• Ensures fleet readiness, accessories, and spare parts inventories are at acceptable levels and that equipment fleet, accessories are accurate and up to date in the systems.
• Reviews all written labor documents regularly.
• Directs and guides the lead service techs to prioritize labor hours on a daily and weekly basis
• Manage the sales function, ensuring strong customer relationships are established and maintained while also driving employees to achieve business goals
• Promote team selling and expansion of existing relationships across divisions and/or geographic areas
• Coordinate engineering and sales support activities to facilitate offering and supporting quality products and services
• Develop an environment to create and sustain a highly engaged team
• Review estimates to ensure accuracy and appropriate method to meet company and customer objectives
• Assist employees in determining margins, identifying resources, and assessing future potential business; participate in selling to large/key accounts as needed
• Network with areas, regions, and corporate headquarters to increase knowledge of offerings and creating opportunities for employees to do the same
• Provide input for best practice work and encourage employees to incorporate new ideas into projects
• Develop sales forecast and provide input to budget
• Identify new market opportunities
• Participate in the development of long-range sales planning and growth strategies

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED