HVAC&R Field Support Design Engineer I

KCCCompanies • Simpsonville, KY

3d

About The Position

KCC is an employee-owned, technology-driven company in the HVAC&R industry. This position is in its design and manufacturing division, which produces commercial HVAC&R equipment, including rooftop units, air handlers, desiccant dehumidification, and refrigerant and hot/chilled hydronic systems.

The HVAC&R Field Support Design Engineer provides support to customers and field service technicians by identifying replacement or modification parts for commercial rooftop units. The work involves locating sheet metal and mechanical parts using sources such as Solidworks, drawing files, and spreadsheets; generating Bills of Materials; quoting parts; and creating custom field work instructions. The engineer develops skills in root cause analysis and CAD-file navigation, and may work with the validation lab to find effective field solutions and provide feedback to manufacturing for continuous improvement.

The role offers opportunities to build knowledge across disciplines including electrical systems, refrigeration, energy recovery, and PLCs. KCC provides continuous development programs, and the position has potential for career growth. Over time, the engineer will design new parts in Solidworks, perform validation testing, and lead small field support efforts addressing mechanical design issues.

Requirements

• Related education or experience in commercial HVAC manufacturing or service; education may include a technical degree, certification, or higher-level education in engineering, CAD, or mechanical design.
• Excellent communication and interpersonal skills.
• Experience using computers and Microsoft Office Suite, including Excel, Outlook, and Word.
• Fluent in English.
• Ability to lift 50 pounds.
• Ability to bend, stoop, and stand.
• Follow established safety policies, including policies for mobile equipment, PPE, emergency response, HAZCOM, and first-aid response.

Nice To Haves

• Previous customer service, technical support, or customer interaction experience.
• Sheet metal and cabinet design experience.
• HVAC or manufacturing experience.
• Some experience with Computer Aided Design (CAD) software.

Responsibilities

• Determine replacement parts for units damaged during transit or on site.
• Determine parts needed for basic field modifications to HVAC cabinets.
• Generate Bills of Materials from existing parts for common field modifications or conversions using Solidworks and supplemental resources.
• Quote part costs and lead times.
• Create instructions or drawings for field modifications and conversions using Solidworks, PowerPoint, or other tools.
• Answer customer inquiries related to HVAC equipment and systems.
• Assist senior engineers with field-applied solutions involving controls, electrical, or refrigeration disciplines.
• Coordinate with the validation lab to test solutions as necessary.
• Design new parts using Solidworks and perform validation testing for field support efforts over time.
• Lead small field support efforts to solve mechanical design issues.
• Participate in continuous education activities to expand knowledge and understanding of HVAC systems.

Benefits

• Employee Stock Ownership Plan (ESOP)
• 9 paid holidays
• Yearly bonuses
• Health, dental, and vision insurance
• 401(k) company match
• Monthly accrued vacation
• Paid sick time
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed