HVAC/R Branch Manager - Light Commercial

CoolSys • Carrollton, TX

16d

About The Position

The HVAC/R Branch Manager leads technicians who install, repair, and maintain HVAC and refrigeration systems for commercial customers. The manager works directly with service and install technicians, dispatch personnel, and other managers to support customer satisfaction and meet departmental goals and objectives. As a senior company representative, the Branch Manager communicates with customers, vendors, and suppliers about job or project status and requirements.

Requirements

• At least 5 years of successful, recent HVAC and refrigeration service management experience.
• Ability to perform advanced-level maintenance and service on HVAC and refrigeration equipment.
• EPA Universal Certification.
• Valid driver’s license.
• Problem-solving and conflict-management skills.
• Detail-oriented and highly organized, with the ability to handle multiple tasks and assignments.
• Ability to generate ideas and create processes to grow the service department.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to work well with management, executive leadership, support staff, and technicians.
• Ability and willingness to work a non-standard schedule, including nights, weekends, and holidays as necessary.
• Solid working knowledge of Word, Excel, and Outlook, and the ability to learn new systems.

Nice To Haves

• Two years of technical training or a bachelor’s degree is preferred.

Responsibilities

• Coordinate with dispatch to schedule personnel according to skill level, efficiency, and training requirements.
• Report project information, estimated job completion times, labor hours, and parts or materials used to dispatch daily.
• Review work orders, invoices, and time reports for accuracy, and maintain minimal accounts receivable.
• Develop and monitor budgets, goals, and objectives to support departmental profitability.
• Communicate with vendors and factory personnel about warranty issues, product recalls, operational problems, premature failures, and other product-related issues.
• Lead technicians installing, repairing, and maintaining commercial HVAC and refrigeration systems.
• Communicate with customers, vendors, and suppliers about job and project status and requirements.

Benefits

• Competitive pay of $120,000–$140,000 plus a bonus program
• Medical, dental, vision, and prescription coverage
• Paid vacation and holidays
• 401(k) match
• Life insurance, AD&D, and long-term disability
• Tuition reimbursement
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills, and more
• Pet insurance
• Legal plan and identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed