HVAC Parts Technician

Pearce Services

2d•Remote

About The Position

The Parts Technician plays a critical role in supporting the HVAC purchasing team by ensuring timely and accurate sourcing of parts needed for field technicians. This position directly impacts service efficiency, cost control, and overall customer satisfaction by maintaining strong vendor relationships, managing inventory needs, and ensuring the right parts are available at the right time.

Requirements

2+ years of experience in HVAC parts, purchasing, procurement, or a related field
Knowledge of HVAC systems, components, and parts strongly preferred
Experience working with vendors and negotiating pricing is a plus
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office (Excel, Outlook) and experience with ERP/CRM systems (e.g., NetSuite, Salesforce) preferred
Excellent communication skills and ability to collaborate across teams
Ability to work independently in a fully remote environment

Responsibilities

Source, order, and track HVAC parts and equipment to support field operations
Coordinate with technicians, dispatch, and internal teams to understand parts requirements and urgency
Maintain strong relationships with vendors and suppliers to ensure competitive pricing and timely delivery
Monitor order status, resolve delays, and proactively communicate updates to stakeholders
Assist in managing inventory levels and identifying cost-saving opportunities
Process purchase orders and ensure accuracy in documentation and systems
Support troubleshooting efforts by helping identify correct parts for repairs and maintenance
Maintain organized records of orders, vendors, and transactions