HVAC Parts Specialist - Indianapolis

Strategic HR Client Job Openings•Indianapolis, IN

1d•Onsite

About The Position

As a Parts Specialist at ElitAire, you will provide parts and aftermarket support to customers using a broad variety of HVAC equipment. You will also be responsible for processing parts sales, customer orders, and responding to customer’s inquiries and questions.

Requirements

Bachelor’s Degree or Equivalent technical experience with HVAC Commercial Parts
5+ years of HVAC and/or Sales Experience
Excellent customer service and interpersonal skills
Ability to lift up to 50-Lbs with or without an accommodation
Ability to operate a powered lift

Nice To Haves

Earn the lead responsibility to support and manage 100% of Service department aftermarket needs.
Earn a promotion to become ElitAire Parts Store Manager with counter sales. Start-up our inaugural Parts Store including determination of inventory carried, pricing strategy, marketing, and team building. Be responsible for overall store budget and profitability.
Earn the long-term opportunity to become the ElitAire Aftermarket Business Leader for the entire territory.

Responsibilities

Assist customers with various product related inquiries and parts identification.
Process customer orders and purchases with appropriate vendor supply team.
Support internal sales team by providing overall technical support and researching options including but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer needs.
Secure additional orders through proactive recommendations based on clients' needs.
Assist in vendor sales, inventory, purchasing, pricing, and warranty administration.
Maintain warehouse inventory accuracy.