HVAC O&M Chiller Service Journeymen (union)

Johnson Controls • Madison Heights, MI

2d

About The Position

As an HVAC Chiller Mechanic, you will support startup, commissioning, troubleshooting, and aftermarket service for commercial HVAC equipment. This hands-on field role involves working directly with customers to resolve facility inefficiencies, deliver service solutions, and recommend ways to improve system performance. The position emphasizes safety, service quality, technical problem-solving, and reliable customer support.

The role includes servicing commercial and/or ducted HVAC systems, including air-cooled and/or water-cooled chillers, air handling units (AHUs), and rooftop ducted units. You will troubleshoot and repair HVAC and mechanical system issues, document findings and corrective actions, prepare quotes for recommendations, and collaborate with branch mechanics and other team members. Johnson Controls’ Service Technical Academy (STA) provides factory certification and training to build product knowledge and service capability. Compensation is $43.96 per hour, determined by the applicable collective bargaining agreement (CBA) or rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement.

Requirements

• At least three years of practical working experience on commercial and/or ducted products, air-cooled and/or water-cooled chillers, AHUs, or rooftop ducted units.
• Strong HVAC and mechanical troubleshooting experience.
• Ability to repair centrifugal compressors, steam turbines, and screw chiller system components.
• Must be a member of, or willing to join, the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States.
• Universal EPA refrigerants license.
• Applicable state or local licensing.
• Valid driver’s license and good driving record.
• Willingness to travel during the first six months for training.
• Ability to travel 10% to 20% to support branch customers.
• Willingness to enroll in training programs and pass a knowledge examination to assess proficiencies.
• Strong attention to detail and effective interpersonal, digital, and written communication skills.
• Ability to clearly communicate and write about customer problems, causes, and corrective actions.
• Self-starter with a desire to learn and apply new skills on the job.
• Commitment to prioritizing safety.

Responsibilities

• Perform startup, commissioning, and aftermarket service on commercial and/or ducted HVAC systems.
• Work on air-cooled and/or water-cooled chillers, air handling units (AHUs), and rooftop ducted units.
• Troubleshoot and repair HVAC and mechanical system issues, including centrifugal compressors, steam turbines, and screw chiller system components.
• Identify facility inefficiencies and resolve service-related items for customers.
• Provide solutions and outcomes during commissioning and aftermarket service.
• Recommend efficiency improvements and identify upselling opportunities where appropriate.
• Prepare quotes to support recommendations and service solutions.
• Document customer issues, causes, and corrective actions clearly and professionally.
• Collaborate with local market mechanics and branch team members to support customer needs.
• Participate in training and knowledge-building activities to strengthen product and service expertise.
• Prioritize safety, accountability, and integrity in service visits, startup work, and customer interactions.
• Diagnose issues, explain findings, and deliver practical solutions that support long-term system reliability.
• Travel to support branch customers with startup, commissioning, and aftermarket service troubleshooting.

Benefits

• Factory certification through Johnson Controls’ Service Technical Academy (STA).
• Recognition, monetary rewards, and advancement opportunities tied to development and performance.
• Incentive programs that support growth and achievement.
• Tools, uniforms, and a company vehicle.
• Benefits provided through a local labor union aligned with a collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed