HVAC O&M Chiller Service Journeymen (union)

Johnson Controls • Madison Heights, MI

3d

About The Position

As an HVAC Chiller Mechanic, you will support startup, commissioning, troubleshooting, and aftermarket service for commercial HVAC equipment. This hands-on field role involves working directly with customers to address facility inefficiencies, deliver service solutions, and recommend improvements to system performance. The technician is expected to prioritize safety and service quality while applying strong technical problem-solving skills.

The role includes working on commercial and/or ducted HVAC systems, air-cooled and/or water-cooled chillers, air handling units (AHUs), and rooftop ducted units. You will diagnose and repair HVAC and mechanical systems, document service findings, prepare quotes, and collaborate with customers and branch teams. Johnson Controls’ Service Technical Academy (STA) provides factory certification and training to build product knowledge and service capability.

Requirements

• At least three years of practical working experience on commercial and/or ducted products, air-cooled and/or water-cooled chillers, AHUs, or rooftop ducted units.
• Strong HVAC and mechanical troubleshooting experience.
• Ability to repair centrifugal compressors, steam turbines, and screw chiller system components.
• Must be a member of, or willing to join, the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States.
• Universal EPA refrigerants license.
• Applicable state or local licensing.
• Valid driver’s license and good driving record.
• Willingness to travel during the first six months for training.
• Ability to travel 10% to 20% to support branch customers.
• Willingness to enroll in training programs and pass a knowledge examination to assess proficiencies.
• Strong attention to detail and effective interpersonal, digital, and written communication skills.
• Ability to clearly write and communicate customer problems, causes, and corrective actions.
• Self-starter with a desire to learn and apply new skills on the job.
• Commitment to prioritizing safety in all forms.

Responsibilities

• Perform startup, commissioning, and aftermarket service on commercial and/or ducted HVAC systems.
• Work on air-cooled and/or water-cooled chillers, air handling units (AHUs), and rooftop ducted units.
• Troubleshoot and repair HVAC and mechanical system issues, including centrifugal compressors, steam turbines, and screw chiller system components.
• Identify facility inefficiencies and resolve service-related items for customers.
• Provide solutions and outcomes during commissioning and aftermarket service.
• Recommend efficiency improvements and identify upselling opportunities where appropriate.
• Prepare quotes to support recommendations and service solutions.
• Document customer issues, causes, and corrective actions clearly and professionally.
• Collaborate with local market mechanics and branch team members to support customer needs.
• Participate in training and knowledge-building activities to strengthen product and service expertise.
• Prioritize accountability, safety, integrity, clear communication, problem-solving, and follow-through during service visits and customer interactions.
• Use technical judgment to diagnose issues, explain findings, and deliver practical solutions that support system reliability.
• Travel to support branch customers with startup, commissioning, and aftermarket service troubleshooting.

Benefits

• Factory certification through Johnson Controls’ Service Technical Academy (STA).
• Recognition, monetary rewards, and advancement opportunities tied to development and performance.
• Incentive programs that support growth and achievement.
• Tools, uniforms, and a company vehicle.
• Benefits provided through a local labor union aligned with a collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed