HVAC Maintenance Technician

Air Comfort Solutions OKCMoore, OK
$75,000 - $120,000Onsite

About The Position

Air Comfort Solutions OKC is seeking dedicated and hard-working individuals to join their team as HVAC Maintenance Technicians. The company prioritizes its employees, offering ongoing training, unmatched rewards, full benefits, and a matching 401(k). They foster a fun, quirky, ambitious, and driven environment where personal and professional growth are encouraged. The Service Technician role involves performing thorough maintenance on all ages of equipment, accurately diagnosing HVAC system issues, recognizing potential breakdown issues, and making appropriate recommendations to customers. The role also requires comfort in discussing costs with customers and delivering excellent communication skills.

Requirements

  • Valid Driver’s License
  • HVAC Certified/EPA
  • 1+ years of HVAC experience
  • Clean driving record
  • Time management skills
  • Basic software understanding
  • Self-motivation
  • High School diploma or equivalent
  • Excellent customer service skills
  • Basic mechanical aptitude
  • Basic computer skills
  • The ability to use various hand and power tools common to trade
  • The ability to learn through observation and hands on experience
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Nice To Haves

  • IAQ Experience
  • Service Titan experience
  • Basic Indoor Air Quality (IAQ) knowledge and experience
  • Sales experience
  • Excellent selling, communication and negotiation skills

Responsibilities

  • Perform skilled maintenance and service on HVAC systems, including duct work.
  • Submit customer invoices via company iPad, correctly documenting customer equipment information, diagnostics, and all recommended repairs.
  • Perform proper maintenance on heating and air conditioning systems that prevents systems from breaking down and provide safety and comfort for our clients.
  • Communicate options to clients for maintenance, repairs, and replacement, IAQ, and insulation.
  • Speak and maintain professionalism to customers, team members, and vendors.
  • Work a flexible schedule and maintain attendance based on business needs.
  • Ensure new/returning customers’ concerns are addressed and handled appropriately, timely, and in an accurate manner.
  • Manage stress, difficult, or emotional customer situations.
  • Operate company vehicles, following all state and federal laws, and maintaining the cleanliness and routine maintenance of the vehicles.
  • Adhere to safety responsibilities and requirements provided in training.
  • Operate a variety of hand and power tools, meters, hand tools, and all other test equipment utilized in the trade.

Benefits

  • Full benefits
  • Matching 401(k)
  • Medical, Prescription, Dental, Vision Insurance
  • Disability and Term Life Insurance
  • Matching 401(k)
  • Paid Holidays
  • Paid Time Off (PTO)
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