HVAC Maintenance Technician
About The Position
Rocket Cooling is a rapidly expanding HVAC company, founded by entrepreneurs rather than a large corporation or private equity group. We are committed to providing excellent support, fair compensation, continuous training, and the necessary tools for our technicians to thrive. Our focus is on high-quality workmanship, educating customers, and fostering long-term customer relationships, avoiding high-pressure sales tactics. As we expand across South Florida, we are seeking maintenance technicians who are proud of their work, communicate effectively with customers, and understand the value of a quality maintenance visit in building lasting trust. This is a field-based role serving the Jupiter, Palm Beach Gardens, North Palm Beach, and West Palm Beach areas. Technicians will dispatch directly from home and are only required to attend one scheduled office meeting per week at our Port Saint Lucie location.
Requirements
- Minimum 2 years of residential HVAC experience preferred
- Maintenance experience strongly preferred
- EPA Certification preferred
- Experience with ServiceTitan or similar field service software preferred
- Excellent customer service and communication skills
- Strong attention to detail with accurate digital documentation
- Comfortable using tablets, mobile applications, and digital inspection forms
- Ability to work independently and manage your daily route
- Valid driver’s license with a clean driving record
Nice To Haves
- Minimum 2 years of residential HVAC experience
- Maintenance experience
- EPA Certification
- Experience with ServiceTitan or similar field service software
Responsibilities
- Perform thorough residential HVAC maintenance and tune-ups
- Complete detailed system inspections and identify potential concerns before they become breakdowns
- Clean, inspect, and test HVAC equipment to maximize reliability and efficiency
- Complete detailed digital inspection forms in ServiceTitan with accurate notes, measurements, and recommendations
- Capture before and after photos to document your work and clearly communicate system condition to the customer
- Present completed maintenance reports to customers, explaining your findings in a professional and easy-to-understand manner
- Educate customers on the condition of their system and recommend repairs or improvements when appropriate
- Actively discuss and renew Rocket Cooling maintenance memberships while helping customers understand the value of ongoing preventative maintenance
- Identify repair opportunities and communicate findings clearly to customers and the office
- Utilize ServiceTitan to document completed maintenance, upload photos, and maintain accurate job records
- Maintain a clean, organized, and properly stocked company vehicle
- Deliver a professional, five-star customer experience on every visit
- Participate in an on-call rotation when needed
Benefits
- Competitive hourly pay plus performance incentives
- Company vehicle
- Fuel card
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) with company match
- Paid time off
- Ongoing training and professional development
- Career advancement opportunities
- Supportive leadership team with direct access to ownership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
