HVAC Maintenance Technician

Sila Services•Stoneham, MA
•Onsite

About The Position

We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution. At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You’ll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel. If you’re good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career.

Requirements

  • 1+ years of HVAC Maintenance experience
  • Strong diagnostic and troubleshooting ability
  • EPA 608 certification required
  • Experience with furnaces, boilers, heat pumps, mini splits, and AC systems
  • Knowledge of electrical and low-voltage troubleshooting
  • Ability to explain technical issues in a way customers understand
  • Comfortable presenting repair and replacement options
  • Valid driver's license with an acceptable driving record

Nice To Haves

  • Service Titan or similar field service software experience is a plus

Responsibilities

  • Diagnose, service, repair, and maintain residential HVAC systems
  • Perform preventative maintenance and system tune-ups
  • Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues
  • Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers
  • Explain findings and present repair or replacement options to homeowners
  • Identify opportunities for system upgrades and maintenance agreements
  • Complete estimates, invoices, and service documentation accurately
  • Maintain company vehicle, tools, parts, and equipment
  • Follow EPA, OSHA, and company safety standards
  • Provide a professional customer experience from start to finish

Benefits

  • Company-provided phone/tablet
  • Tool and safety equipment support
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-paid life and disability insurance
  • Paid training and professional development
  • Opportunities for career growth and advancement
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