HVAC Maintenance Technician

Sansone Air Conditioning•West Palm Beach, FL
•$20 - $25•Onsite

About The Position

HVAC Maintenance Technician Join a Team That Invests in Your Success Are you an experienced HVAC professional who takes pride in delivering exceptional customer service and technical expertise? We're looking for driven, customer-focused HVAC Maintenance Technicians who are passionate about helping homeowners stay comfortable year-round. In this role, you'll be part of a high-performing team dedicated to providing outstanding service, building lasting customer relationships, and identifying solutions that best meet our customers' heating and cooling needs. If you're looking for a company that values growth, rewards performance, and provides ongoing training and development, we'd love to meet you.

Requirements

  • Experience servicing, maintaining, and troubleshooting residential HVAC systems.
  • Strong knowledge of local HVAC codes and industry best practices.
  • Commitment to continued professional development, including NATE certification and ongoing training.
  • Valid driver's license with a clean driving record.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • High level of integrity, professionalism, and customer-focused service.
  • Ability to build strong relationships with customers and team members.
  • Self-motivated, goal-oriented, and eager to continuously improve your technical skills.
  • Positive attitude and ability to thrive in a fast-paced environment.
  • Competitive mindset with a strong commitment to team success.
  • Dependable, flexible, and committed to delivering exceptional results.

Responsibilities

  • Perform preventive maintenance, diagnostics, and service calls on residential HVAC equipment.
  • Troubleshoot heating and cooling system issues and recommend effective solutions.
  • Build trust and rapport with homeowners through exceptional customer service.
  • Ask thoughtful questions to understand customer needs and lifestyle preferences.
  • Educate customers on system performance, repair options, maintenance agreements, and financing solutions.
  • Consistently achieve and exceed individual performance and revenue goals.
  • Present yourself professionally to generate referrals and repeat business.
  • Collaborate with customer service representatives and dispatch teams to ensure an exceptional customer experience.
  • Maintain a clean, organized work environment and properly stocked service vehicle.
  • Participate in training programs, team meetings, company events, and professional development opportunities.
  • Mentor and support apprentices and less experienced technicians.
  • Complete all required paperwork, invoices, timesheets, and service documentation accurately and promptly.

Benefits

  • Competitive compensation and performance-based incentives
  • Ongoing training and career advancement opportunities
  • Supportive team environment
  • Industry-leading tools, technology, and resources
  • Opportunity to make a meaningful impact for customers every day
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