HVAC Lead Installer

MARSHALLS SPECIALTY SERVICES • Springfield, OR

25d • $25 - $35 • Onsite

About The Position

Marshall’s Specialty Services is hiring a full-time, non-exempt HVAC Lead Installer in Springfield, Oregon. The company has served Lane County since 1948 and provides HVAC, insulation and spray foam, fireplaces and hearth products, and ongoing HVAC service. The Lead Installer works with a Helper to install systems and equipment from various manufacturers across residential retrofit, new-construction, hearth, water-heating, and emerging-technology projects.

The role involves installing and replacing HVAC equipment and ductwork, working with refrigeration, electrical, gas piping, drainage, thermostats, and controls, and completing work safely and to applicable codes and labor budgets. The Lead Installer also communicates with customers and coworkers, documents work using mobile service software, maintains company vehicles and tools, and trains and oversees Helpers. Work hours vary based on business needs; extended hours and weekend work may be required. Travel may be required for training, events, and job-site support.

Requirements

• The posting lists a minimum of 3–4 years of residential installation experience; a separate qualifications section lists a minimum of six months of prior HVAC installation experience.
• High school diploma or GED, or equivalent education and experience to meet the essential functions of the job.
• Valid driver’s license and ability to remain insurable under the company’s insurance policy.
• Must pass drug and background screens.
• NATE Core certification plus one additional certification, or obtain the additional certification within one year of hire.
• EPA certification.
• LP License, or obtain it within six months of hire.
• Water Heater Installer License, or obtain it within six months of hire or promotion.
• Intermediate-level hearth product installation knowledge and troubleshooting ability.
• Intermediate refrigeration knowledge, including adjusting differential pressure and taking superheat and subcooling measurements.
• Ability to take accurate measurements and create drawings for custom sheet metal work.
• Knowledge of electrical ohm troubleshooting, including checking for shorts, running load amps, and testing capacitors.
• Knowledge of gas piping design and installation, including underground gas pipe, PE pipe, and 2 lb systems.
• Ability to assess job deficiencies and seek help to keep work on schedule.
• Ability to check static pressures and complete all phases of fire-up procedures.
• Ability to set and reconnect air handlers and furnaces without supervision.
• Demonstrated competency in brazing, including nitrogen purging, and in evacuating line sets.
• Possess a standard diagnostic toolset and the tools needed to perform work at Install Level 4.
• Ability to use job-related tools safely and accurately read a tape measure to ⅛ inch.
• Ability to communicate clearly in English, verbally and in writing.
• Strong time-management skills and ability to work with minimal supervision.
• Professionalism and ability to maintain customer-service standards in stressful situations.
• Effective verbal and written communication, problem-solving and analytical skills, and mechanical aptitude.
• Punctuality, leadership, continuous learning, follow-up, quality orientation, safety awareness, and stress tolerance.

Responsibilities

• Install a variety of systems and equipment with a Helper, including residential replacements, retrofit and new-construction projects, hearth systems, and water-heating solutions.
• Prepare job sites, protect surfaces and furnishings, and leave each site clean and in good or better condition than upon arrival.
• Install and support ductwork, connect and seal it to equipment, and complete ductwork and other installations in accordance with code.
• Install, braze, and evacuate line sets; perform air-conditioning and heat-pump installations; and wire controllers and thermostats.
• Install dryer vents and PVC drain lines, use a hammer drill as required, and connect air handlers and furnaces.
• Perform job layout and organized installation work, including taking measurements and preparing drawings for custom sheet metal.
• Complete work within labor budgets and perform startup and fire-up procedures, including checking static pressures.
• Use service software on a mobile device and complete documentation, including notes, photos, forms, time tracking, invoices, estimates, orders, inventory, and timecards.
• Maintain required truck stock, keep the company vehicle clean and organized, complete weekly vehicle inspection reports, and report problems with tools or vehicles promptly.
• Operate the company vehicle safely and follow applicable laws and safety standards.
• Use required safety equipment and precautions, including when working on ladders, at heights, or in confined spaces.
• Communicate effectively with customers, homeowners, supervisors, coworkers, and subcontractors; provide professional customer service and seek positive customer reviews.
• Train and mentor Helpers, oversee their work, and provide constructive feedback.
• Follow supervisor instructions, attend NATE training for specialty certification, and perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance; the base employee plan is fully covered by Marshall’s.
• 401(k)/Roth retirement plan with up to a 4% company match.
• Vacation pay and sick pay.
• Six paid annual holidays and an additional personal holiday chosen by the employee each year.
• Additional incentives such as spiffs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED