HVAC Installation Coordinator – Scheduling & Operations
About The Position
Logan Services is looking for an HVAC Installation Coordinator – Scheduling & Operations to coordinate residential HVAC installations from sale through completion. This role involves working closely with customers, installers, sales, field leadership, logistics, and internal teams to keep projects organized and on schedule. Prior HVAC experience is not required; skills in customer service, scheduling, dispatch, project coordination, administration, or operations are transferable. Logan Services has been serving homeowners since 1969 and offers opportunities for growth within the company.
Requirements
- Organized and detail-oriented.
- Ability to manage multiple priorities.
- Confident communication with customers and coworkers.
- Enjoy solving problems and taking initiative.
- Comfortable using computers and multiple software systems.
- Adaptable when priorities change.
- Strong follow-through.
- Ability to work well independently and as part of a team.
- 1–3 years of scheduling, dispatch, operations, or project coordination experience is preferred.
- Willingness to learn the HVAC side of the business.
Nice To Haves
- HVAC experience
- Plumbing experience
- Construction experience
- Home services experience
- Logistics experience
- ServiceTitan experience
Responsibilities
- Coordinate daily residential HVAC installation schedules.
- Work with installers and field leadership to ensure jobs are properly prepared.
- Monitor projects from sale through completion.
- Address customer concerns and provide timely updates.
- Coordinate installer schedules, Saturday availability, and approved time off.
- Coordinate gas line installations from scheduling through completion.
- Monitor permits and customer balances and partner with other departments as needed.
- Maintain accurate customer and installation records.
- Process paperwork, payments, permits, and required documentation.
- Use ServiceTitan, Microsoft Office, Wells Fargo, Synchrony, and other company systems.
- Identify opportunities to improve scheduling and operational processes.
Benefits
- Competitive Pay
- Medical, Dental & Vision Insurance
- Short- & Long-Term Disability Insurance
- 100% Company-Paid Life & AD&D
- 401(k) with 4% Company Match + Roth Option
- PTO & Paid Sick Time
- Bonus & Profit-Sharing Opportunities
- Paid Training
- Career Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
