Install Warranty Tech
Sila Services•Virginia Beach, VA
•$20 - $25
About The Position
Guy Smith Home Services is hiring an HVAC Install Warranty Technician to help ensure residential HVAC systems operate properly after installation. The technician diagnoses installation-related problems, handles warranty concerns, and completes repairs while providing homeowners with a positive customer experience. The role is supported by the office and operations team and includes tools and opportunities to develop technical skills.
Requirements
- At least 1 year of HVAC installation experience.
- Ability to pass a background check.
- Ability to safely operate a company vehicle and maintain a valid driver's license.
- Strong troubleshooting, problem-solving, and attention-to-detail skills.
- Commitment to quality workmanship, safety, and customer satisfaction.
- Professional communication skills and ability to work independently while collaborating with a team.
- Strong organizational skills and ability to accurately document work performed.
Nice To Haves
- HVAC Journeyman license or equivalent advanced HVAC credentials.
- Three or more years of HVAC troubleshooting experience.
- Experience using MeasureQuick, Bluon, or similar HVAC diagnostic tools and resources.
- Residential HVAC service or warranty repair experience.
- Familiarity with HVAC manufacturer specifications, system commissioning, and installation quality standards.
Responsibilities
- Respond to residential HVAC installation warranty calls and investigate customer concerns.
- Troubleshoot heating and cooling systems to identify installation-related issues and determine appropriate repairs.
- Inspect HVAC equipment, components, and installation work for deficiencies and proper operation.
- Complete warranty repairs and adjustments according to manufacturer specifications and company standards.
- Test system performance after repairs to verify proper operation.
- Use diagnostic tools and technology to evaluate system operation and identify potential issues.
- Document findings, repairs, and recommendations in the company service system.
- Communicate professionally with homeowners about identified issues and completed repairs.
- Coordinate with installation teams, service technicians, and the office team to resolve recurring concerns and improve customer satisfaction.
- Maintain a clean, organized, and safe work environment while following company procedures and safety standards.
- Operate a company vehicle responsibly and maintain a professional appearance when representing Guy Smith Home Services.
Benefits
- Competitive compensation of $20–$25 per hour with weekly pay.
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Company-paid life and disability insurance.
- Paid training and professional development.
- Opportunities for career growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
