HVAC Install Manager

The Blue Collar Recruiter•Richmond, VA

3d•Hybrid

About The Position

We are seeking an experienced HVAC Install Manager to oversee a team of 6 install crew members. This role is approximately 80% office based and 20% field based, combining hands on leadership with oversight of installation operations, scheduling, and crew development.

Requirements

Minimum 5 years of industry experience in HVAC service, including 2+ years of HVAC management experience
Working knowledge of gas piping, electricity, plumbing, and airflow
Strong supervisory, communication, computer, and mathematical skills
Great attitude with a dedication to quality work
Customer service oriented with strong people skills
Ability to motivate and lead a team
Valid driver's license and clean driving record required
Must pass background check and drug test

Responsibilities

Resolve customer issues and complaints to ensure customer satisfaction
Evaluate workload and schedule installation work to best utilize manpower and maximize profitability
Create and manage departmental budgets
Ensure materials and equipment are ordered and dispensed for scheduled jobs
Schedule repairs for parts to minimize down time in job completion
Conduct research and participate in marketing efforts for the department
Generate reports and review them with management
Track and measure departmental operations, including records on inventory, tools, and vehicles
Instruct crews on proper use of materials and quality workmanship
Review payroll records to ensure technicians are paid properly
Ensure employees have proper tools for the job and that they are well maintained
Assist with dispatching to ensure the right technician is selected for the type of job
Evaluate staff to determine training needs and provide on the job training and support
Manage and develop install staff, including hiring, scheduling, setting priorities, conducting meetings, counseling, evaluating performance, and directing work assignments
Motivate the team and foster strong morale and performance
Build strong customer service and people skills across the crew
Additional duties as assigned