HVAC Install Manager
About The Position
Berkeys Plumbing, A/C & Electrical is looking for an experienced HVAC Install Manager to lead our residential HVAC Installation operations. This role requires a leader who knows residential HVAC, understands how to run successful installation crews, and can develop people while driving quality and performance. The HVAC Install Manager will lead the HVAC Install, Warranty, and Indoor Air Quality (IAQ) teams, taking ownership of daily operations including staffing, scheduling, installation quality, productivity, customer satisfaction, and department performance. This is an opportunity for an individual with a career in residential HVAC to lead a high-performing operation within an established DFW home-services company.
Requirements
- 5+ years of residential HVAC experience in installation, service, maintenance, repair, or a related technical capacity.
- Previous experience leading HVAC technicians, installers, field employees, or residential installation operations strongly preferred.
- Strong residential HVAC installation and technical knowledge.
- Experience with installation quality, commissioning, airflow, refrigerant procedures, job costing, and customer resolution.
- Experience managing Warranty, IAQ, Install Leads, Helpers, or subcontractors is highly preferred.
- Ability to understand and manage KPIs, labor, materials, productivity, and department performance.
- Professional fluency in English and Spanish preferred.
- EPA Universal Certification strongly preferred.
- TDLR ACR Technician registration preferred.
- ServiceTitan experience strongly preferred.
- Valid driver's license and acceptable driving record.
Responsibilities
- Lead, coach, develop, and hold accountable HVAC Install Leads, Install Helpers, Warranty and IAQ team members.
- Oversee daily installation operations, crew assignments, workload, scheduling, and department capacity.
- Ensure residential HVAC installations are completed safely, correctly, efficiently, and on time.
- Provide technical and operational support to crews when challenges arise in the field.
- Drive installation quality through jobsite visits, quality inspections, commissioning standards, coaching, and corrective action.
- Oversee Warranty and IAQ operations, including component replacements, duct cleaning, filtration, UV lights, air purification, and other IAQ solutions.
- Monitor department KPIs including revenue, gross margin, labor efficiency, productivity, callbacks, warranty rates, inspection results, and customer satisfaction.
- Partner with Sales, Dispatch, Warehouse, Permitting, Purchasing, Fleet, Customer Service, and Quality Control to keep jobs moving successfully.
- Resolve escalated customer and field concerns while protecting the customer experience and company standards.
- Recruit, onboard, train, and develop HVAC talent while building a strong pipeline of future leaders.
Benefits
- Competitive compensation and benefits package
- Ongoing professional development
- Opportunities to continue growing your career within a large and established home-services organization
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
