HVAC Install Manager

Fix-It 24/7•Charleston, SC

6d•$90,000 - $100,000•Onsite

About The Position

Fix-It 24/7 is a rapidly growing home services company committed to delivering exceptional service to our customers and creating great career opportunities for our team. We’re looking for an experienced HVAC Install Manager to lead our residential installation department in Charleston. This is a hands-on leadership role for someone who knows residential HVAC installation, can lead and develop technicians, and understands how to run a productive, profitable install department.

Requirements

Strong residential HVAC installation experience required
Previous HVAC leadership or management experience strongly preferred
Thorough understanding of residential HVAC systems, installation practices, and troubleshooting
Ability to effectively manage multiple installation crews and a fast-moving schedule
Strong leadership and people-development skills
Comfortable managing performance through KPIs and department goals
Strong organizational, communication, and problem-solving skills
Ability to identify operational problems and implement solutions
Customer-focused mindset with high standards for quality
Valid driver's license with an acceptable driving record
Must be able to successfully complete applicable pre-employment screening requirements

Nice To Haves

Experience with Service Titan or similar home-services software is a plus

Responsibilities

Lead, coach, train, and develop HVAC installation teams
Manage daily installation schedules, manpower, and job assignments
Ensure installations are completed correctly, efficiently, safely, and to company standards
Monitor department KPIs, productivity, job costing, callbacks, and overall performance
Drive revenue and profitability while maintaining a strong customer experience
Conduct quality-control checks and address installation or workmanship concerns
Work closely with sales, service, warehouse, dispatch, and leadership teams
Ensure crews have the equipment, materials, and information needed to complete jobs successfully
Help recruit, onboard, train, and retain high-performing installers
Hold team members accountable to performance and company expectations
Identify opportunities to improve processes, efficiency, and installation capacity
Ensure compliance with applicable codes, permitting requirements, safety standards, and manufacturer specifications
Support inventory and equipment planning based on installation demand
Handle escalated customer concerns professionally and work toward timely resolutions
Create a culture of accountability, teamwork, urgency, and continuous improvement