HVAC Install Manager (55573)

SEER GROUP•St. George, UT

22d•Onsite

About The Position

The Install Manager is responsible for the installation side of the HVAC business. This role involves ensuring customer satisfaction through training and coaching, managing daily operations, coordinating communication between various stakeholders, and supervising installation employees. The position requires strong leadership, organizational, and problem-solving skills to ensure efficient and high-quality HVAC installations.

Requirements

Requires a valid driver’s license.
Requires a high school diploma and/or equivalent.
A working knowledge of basic carpentry, gas piping, electricity and air flow are required.
Must possess a working knowledge of local codes and general industry standards.
Strong supervisory, communications, computer and mathematical skills are required.
Minimum of 5+ years previous HVAC experience as Install Manager.

Responsibilities

Ensure that installers exceed all customer service standards through training and coaching.
Hold monthly install meetings and ensures the timely communication of new initiatives and policies.
Actively participate in bi-weekly management team meetings on current issues and solutions.
Recruits, interviews, and hires quality installation employees who embody company values.
Manage daily scheduling operations, ensure that jobs are ready for installation.
Contact customers regarding scheduling issues, scheduling subcontractors and inspections.
Responsible for coordinating communication between installers, field supervisors, customers, vendors and the office.
Supervises and delegates installation employees; including hiring, disciplining, scheduling, counseling, training, evaluating performance, and overseeing work assignments to ensure effective production.
Ensures that materials and equipment are ordered for scheduled jobs.
Stays in touch with installation crews to assist with unexpected needs.
Ensures that employees have proper tools for the job and that they are properly maintained.
Checks to ensure that each job is completed and that appropriate documentation and/or payments have been received.
Resolves customer issues and problems encountered by installation personnel.
Other duties as assigned.