HVAC Install Manager

Monkey Wrench Services • Monterey Park, CA

12d • Onsite

About The Position

Monkey Wrench Plumbing, Heating, Air & Electric is seeking an exceptional HVAC Install Manager who doesn’t just manage installs but builds championship teams, creates raving fans, and drives operational excellence. The company is founded upon a commitment to excellence, high standards, and an unwavering dedication to both team and customer satisfaction. The mission is to provide an elevated service experience to members and their homes. This role is responsible for leading a high-performing installation department, developing technicians into top performers, maximizing productivity and profitability, and ensuring every installation exceeds both company standards and customer expectations. This role is not for those looking to simply manage schedules and approve paperwork, but for driven individuals aiming to build great teams, develop people, raise performance standards, and create an installation department that others aspire to emulate.

Requirements

• Proven success leading HVAC installation teams in a residential service environment.
• Strong leadership experience with a track record of building high-performing teams.
• A passion for coaching people and helping technicians reach their full potential.
• The confidence to make decisions, solve problems, and lead from the front.
• Excellent organizational skills with the ability to manage multiple projects simultaneously.
• Strong knowledge of HVAC installation practices, safety regulations, and local code requirements.
• A relentless commitment to quality, efficiency, and customer satisfaction.
• Financial awareness with experience managing labor, productivity, and departmental performance.
• Exceptional communication skills that build trust with both customers and employees.
• A competitive mindset that thrives in a fast-paced, goal-oriented environment.
• High integrity, professionalism, and personal accountability.

Responsibilities

• Lead, inspire, and develop an elite team of HVAC Installation Technicians.
• Create a culture built on accountability, professionalism, craftsmanship, and continuous improvement.
• Coach technicians in both technical excellence and delivering an outstanding customer experience.
• Ensure every installation is completed safely, efficiently, on schedule, and to the highest quality standards.
• Conduct ride-alongs, field coaching, quality inspections, and performance reviews to elevate individual and team performance.
• Set clear expectations and hold your team accountable for results.
• Partner with Sales, Installation Coordinators, Warehouse, Fabrication, and Operations to ensure seamless project execution.
• Ensure every job is fully prepared with the right equipment, materials, permits, and resources before technicians arrive on site.
• Monitor labor productivity, installation quality, job costs, and departmental performance to drive profitability.
• Resolve challenges quickly and professionally while protecting both the customer experience and company reputation.
• Lead daily huddles, weekly meetings, and one-on-one coaching sessions that motivate your team to perform at their best.
• Develop future leaders by mentoring technicians and creating clear paths for career growth.
• Continuously improve systems, processes, and workflows to increase efficiency and deliver exceptional results.

Benefits

• We invest in our people, support their professional growth, and consistently strive to deliver exceptional service—both within our organization and to the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed