HVAC Field Service Supervisor

Kelso Building Services • Ogden, UT

2d

About The Position

At Kelso Industries, 3,500+ employees across 30 companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. We are looking for an experienced Field Service Supervisor to lead our commercial HVAC service operations. In this role, you will own the day-to-day performance of a team of service technicians, drive exceptional customer outcomes, and serve as a technical authority on complex commercial HVAC and refrigeration systems. This is a hands-on leadership position for someone who takes pride in both the technical craft and the development of the people around them.

Requirements

• 10+ years of hands-on experience in commercial HVAC, refrigeration, or a related mechanical trade
• Demonstrated experience supervising or leading field technicians
• EPA 608 Universal certification (required)
• Strong working knowledge of commercial rooftop units, chillers, VAV systems, VRF, and building automation interfaces
• Proficiency in reading mechanical drawings, wiring diagrams, and equipment submittals
• Excellent communication skills — able to translate technical issues for non-technical customers
• Valid driver's license with a clean driving record
• Experience with service management software (ServiceTitan or similar)

Nice To Haves

• Experience with service agreement sales and customer retention (a plus)

Responsibilities

• Supervise, schedule, and mentor a team of commercial HVAC service technicians across assigned accounts and territories
• Conduct job site visits to ensure quality workmanship, safety compliance, and customer satisfaction on service calls and preventive maintenance agreements
• Serve as the technical escalation point for complex diagnostics on commercial rooftop units, chillers, air handlers, VRF systems, and commercial refrigeration
• Partner with the service manager to manage parts inventory, fleet utilization, and on-call scheduling
• Lead performance conversations, on-the-job coaching sessions, and skills assessments for direct reports
• Build and maintain strong relationships with commercial property managers, facility directors, and general contractors
• Review and approve service documentation, time cards, and job completion reports for accuracy and compliance
• Support estimating and quoting on service agreements, repair proposals, and equipment replacement projects
• Ensure all work is performed in accordance with local codes, OSHA standards, and company safety policies
• Identify opportunities to grow service revenue through proactive recommendations and maintenance agreement expansion

Benefits

• Competitive wages based on experience
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed