HVAC Chiller Service Technician

Texas AirSystems•Richmond, VA

12h

About The Position

Texas AirSystems is seeking an experienced Chiller Service Technician to perform chiller inspections, maintenance, and repair. The role services industrial mechanical systems and requires diagnosing equipment issues, explaining findings and recommended repairs to customers, and coordinating regularly with Project Managers, Service Coordinators, dispatch, parts procurement, supervisors, managers, subcontractors, and customers. The technician also supports the development of training, materials, and tools for the chiller/HVAC maintenance business and may perform other related duties as needed. This position works in the field at multiple customer sites each day, including mechanical equipment rooms and locations with noisy operating equipment, extreme weather, electrical hazards, and elevated work areas. Some nights or weekends may be required on a rotating basis to respond to customer emergencies. The position reports to the Area Service Manager.

Requirements

High school diploma or equivalent.
Valid driver’s license with a good driving record.
Current HVAC certification and OSHA 10 training.
At least 5 years of experience in chiller/HVAC maintenance, mechanical engineering, or a related field.
Familiarity with manufacturing designs or schematics.
Strong problem-solving and critical-thinking skills.
Ability to prioritize and multitask, with good analytical skills and attention to detail.
Ability to train junior technicians.
Excellent customer service skills and a desire to exceed customer expectations.
Ability to work independently and complete work correctly and in a timely manner, with minimal supervision.
Operating knowledge of Microsoft Office and working proficiency with a handheld computer such as a smartphone or iPad.
Electrical knowledge.
Ability to work in varied conditions, including mechanical equipment rooms with noisy operating equipment, extreme weather, electrical-shock hazards including high voltage, and elevated work areas.
Ability to climb, crawl, stoop, and kneel, and regularly lift or move up to 50 pounds and frequently lift or move up to 75 pounds.
Ability to read and comprehend simple instructions, short correspondence, and memos; write correspondence; and present information effectively in one-on-one and small-group settings.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
Ability to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Mental stamina to solve problems and prioritize multiple tasks.
Ability to use a computer keyboard and reach with hands and arms; frequently stand, walk, and sit; and continually climb or balance and stoop, kneel, crouch, or crawl.
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

EPA certification.
Additional credentials such as HVAC Journeyman, Boiler Operator, or Gas Installer.

Responsibilities

Perform routine and unscheduled maintenance and repairs on industrial mechanical systems, including air-cooled and centrifugal chillers, pumps, cooling towers, air handler units, valves, fan coil units, and variable air volume systems.
Diagnose and repair electronic, mechanical, and electrical equipment defects; address service issues, obtain replacement parts, calibrate systems to manufacturer recommendations, and explain issues and corrective work to customers.
Oversee installation and operation of various mechanical systems.
Help define and develop training, materials, and tools to support the chiller/HVAC maintenance business.
Provide rotating night or weekend emergency service when needed by customers.
Maintain the company vehicle in good working order, including refueling, reporting mechanical issues, and washing it regularly; keep required stock, parts, tools, and safety equipment in the vehicle.
Maintain documentation for services and tasks performed, including equipment make, model, serial number, test measurements, and photographs as appropriate; submit complete and timely paperwork.
Identify and report potential business opportunities to the supervisor or manager, including through site visits, subcontractor conference calls, and cost estimation.
Provide work-progress updates to dispatch, parts procurement, supervisors, managers, and customers as needed.
Schedule and coordinate services with customers.
Perform other duties as assigned.