HVAC Branch Department Head - Thibodaux, LA

COBURN SUPPLY COMPANY INC • Thibodaux, LA

2d • Onsite

About The Position

The Department Head is responsible for increasing segment sales and customer and employee satisfaction by coordinating and monitoring department sales, operations and personnel development activities.

Requirements

• High School diploma or equivalent required AND: a minimum of 3 years of external related industry experience, OR a minimum of 3 years of progressive internal experience, including some applicable sales experience in the specific segment.
• Must possess basic computer skills; intermediate skills preferred.
• Must possess product knowledge, leadership and delegation skills and experience.
• Must pass company required drug screen and physical and background screening.
• Must maintain a valid driver’s license and have the ability to travel to Coburn’s customer and company branch locations.
• Must be able to lift, push or pull up to 30 lbs.
• Must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead.
• Occasionally works with small tools and equipment.
• Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention.
• Must wear closed-toe shoes, gloves, and other protective items as required.
• A consistent presence at work is required.
• Must be a minimum age of 21 years old and maintain a valid driver’s license and have the ability to travel to Coburn’s customer and company branch locations.
• In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification.
• This position must successfully complete Coburn’s Forklift Evaluator Certification.
• Tier 3 & 4 department heads must also meet the requirements for Non-CDL or CDL Driver when using the company vehicle for company business.
• Non-CDL Drivers: Drivers of vehicles that are transporting material intrastate, with a GVWR of 26,000 pounds or less are required to be a minimum age of 21 years old and licensed as follows: Texas– personal driver’s license with medical card. Mississippi & Tennessee- Class D license with medical card. Louisiana – Chauffer’s license (Class D) with medical card.
• CDL Drivers: A Commercial Driver’s License (CDL) is required for drivers who operate vehicles that cross the state line (interstate) in a company-owned vehicle, or who operate vehicles with a GVWR of 26,001 pounds or more.
• CDL drivers must be a minimum age of 25 years old.

Nice To Haves

• Intermediate computer skills preferred.
• Tier 3 & 4 department heads must also meet the requirements for Inside/Counter Sales and Warehouse Driver Positions.

Responsibilities

• Develop and manage employee performance to ensure Coburn’s exceptional level of customer service is maintained while maximizing gross profit per Full Time Equivalent (FTE).
• Ensure Coburn’s exceptional level of customer service is maintained as measured through increased sales and profits, customer retention, customer feedback and/or satisfaction ratings.
• Products are selected to achieve the profitability goals and objectives of the branch and company, and satisfy customer’s needs and expectations.
• Monitor the stocking levels and proper handling of inventory in order to maintain profitability and provide Coburn’s exceptional level of customer service, with no injuries, near misses or damaged product.
• Sales are properly coordinated resulting in increased sales, profit and market share.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED