Department Head

Elder's ACE HardwareMount Pleasant, SC
Onsite

About The Position

This role involves assisting with the unloading of incoming trucks and putting away merchandise as directed by management. The individual will execute daily operational goals and priorities set by the store manager, maintaining an "Ace Pace." Responsibilities include removing promotional bin tags and price tags, restocking merchandise displays, and managing end caps and side wings. The role also handles special orders for non-stock items and requires providing excellent customer service, never telling a customer 'no' without consulting a manager. Additionally, the position involves monitoring for shoplifters and acting according to Elder's policy to discourage theft, recognizing that excellent customer service is a deterrent. Responding to radio requests and performing other duties as assigned are also part of the role.

Requirements

  • Minimum of 6 months-1 year of retail experience.
  • Technically proficient in computer systems including related software.
  • Ability to gather and analyze data and maintain accurate records.
  • Ability to take initiative, assume responsibility, and execute thoroughly.
  • Ability to interact with staff at all levels of the organization.
  • Possess a valid driver license with an acceptable driving record.

Nice To Haves

  • High School diploma or General Equivalency Diploma (GED) preferred.
  • Bilingual (Spanish) verbal and written communication skills strongly preferred.

Responsibilities

  • Unload incoming trucks and put away merchandise.
  • Execute daily operational goals and priorities assigned by store manager.
  • Remove promotional bin tags from displays/price tags as required.
  • Restock merchandise displays as needed.
  • Watch end caps and side wings.
  • Handle special orders for all non-stock items.
  • Provide excellent customer service and interaction.
  • Monitor for shoplifters and act in line with Elder’s policy.
  • Respond to radio requests.
  • Perform other duties as assigned.
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