HVAC and Appliance Manager

PRIDE Industries • Ft Bliss, TX

5d • Onsite

About The Position

Under minimal supervision, the HVAC and Appliance Manager manages HVAC and appliance maintenance and repair services for specified facilities at a military installation, in accordance with PRIDE’s contract. The manager oversees HVAC and related maintenance staff and ensures compliance with contract requirements. The role includes managing service delivery for dining facilities (DFACs) and other facilities according to the Performance Work Statement (PWS), and ensuring work is performed safely and in line with applicable procedures and guidelines.

The position also supervises and develops staff, manages customer and contract communications, and provides quality control, inventory management, record keeping, and management reporting. It assists with preventive and corrective maintenance programs, including predictive equipment testing and inspection. Work is performed at customer locations, which may include offices, shops, warehouses, outdoor areas, crawl spaces, and rooftops; local travel between worksites may be required.

Requirements

• Five years of experience in HVAC and appliance repair and installation, including three years in a supervisory role.
• Supervisory skills to hire qualified employees, support professional development, administer performance management and disciplinary processes, and address employee relations appropriately.
• Ability to supervise and develop a team to meet production and service goals while adhering to safety policies and rules.
• Ability to communicate effectively orally and in writing, make presentations, and respond to inquiries from senior management, customers, and employees.
• Demonstrated leadership, organizational, reasoning, problem-solving, and analytical skills.
• Exceptional customer service skills.
• Human relations skills to build effective relationships with the team, customers, and the public.
• Advanced computer literacy, including word processing, spreadsheet, database, and presentation software.
• Knowledge of business English, including vocabulary, spelling, grammar, and punctuation.
• Mathematical skills, including applying fractions, percentages, ratios, and proportions to practical situations.
• Ability to establish priorities and solve a wide range of business, operational, and strategic management problems.
• Flexibility to respond to changing work priorities and handle multiple projects at the same time.
• High school diploma or GED, plus technical or other training.
• Ability to perform physical demands including maneuvering around equipment; bending, kneeling, stooping, reaching, and climbing stepstools or ladders; lifting and moving equipment up to 35 pounds; climbing ladders to access rooftop equipment; and monitoring computer systems and control displays.

Responsibilities

• Plan, organize, and manage contracted HVAC and appliance maintenance and repair services for DFACs and facilities according to the PWS.
• Manage compliance with contract terms, conditions, and obligations.
• Hire, train, counsel, supervise, and review employee performance to maintain a competent and motivated staff.
• Develop professional working relationships with key contract personnel and establish official communication channels.
• Provide quality control, inventory management, record keeping, and management reporting.
• Assist in developing, implementing, and managing preventive and corrective maintenance programs, including predictive equipment testing and inspection.
• Ensure staff work safely, including incorporating random toolbox safety topics.
• Schedule and prioritize tasks and ensure adherence to procedures, regulations, and guidelines while minimizing errors and safety risks.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED