HVAC Account Manager - NE Arkansas (Jonesboro)

Bosch-HomeComfort•Little Rock, AR

1d•Onsite

About The Position

This position will represent one of the leading brands in the HVAC distribution channel for York Factory Direct, promoting the Bosch portfolio in the assigned market. The role involves selling Residential and Commercial HVAC equipment, parts, and supplies to HVAC contractors, with a strong focus on recruiting new York Dealers. The selected candidate will develop partnerships with existing customers to increase share of wallet and recruit new customers to increase market share. The company is proud to design, assemble, and manufacture HVAC products in the USA. Leadership coaching and investment in people are high priorities, with sales leaders providing onboarding, product information, and ongoing mentorship to help the employee succeed and achieve their professional goals.

Requirements

High School Diploma or equivalent
5+ years of commercial HVAC technical knowledge
5+ years of customer service experience
Experience supporting the sales team

Nice To Haves

Proficiency in Windows and Microsoft Office software.
Strong interpersonal, customer relationship, and decision-making skills.
Effective and professional communication and organization skills.
Strong analytical skills and a positive human relations orientation.

Responsibilities

Develop an in-depth understanding of residential and commercial product offerings.
Support internal and external customers with technical and commercial issues.
Provide quotes for light commercial HVAC equipment and supplies.
Utilize superior product selection capabilities to offer alternative solutions that save energy and cost for customers.
Make proactive calls to the customer base to drive sales and increase margins.
Perform order entry and shipment tracking as necessary.
Provide post-sale support as required.
Facilitate product returns and train customers on warranty processing.
Perform other duties as directed.