Humanitarian Manager,

GiveDirectly•New York, NY

2d•Remote

About The Position

GiveDirectly (GD) aims to reshape international giving by providing cash grants directly to the world’s poorest. The organization is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Manager on the Humanitarian team, you will play a critical role in supporting the design and delivery of rapid cash responses globally. You’ll coordinate program implementation, manage day-to-day operations, and contribute to fundraising efforts by documenting field insights and preparing donor materials. GD has raised over $1B since launching in 2011 and delivered cash to more than 2 million people in 15 different countries. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, span 21 different countries and 69 languages. We work hard to create an environment in which all our team members can thrive, succeed, and grow. We support high ownership, flexibility, take care of each other, have fun, and create professional growth opportunities.

Requirements

Exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
3-5+ years of experience in a role focused on problem solving, team management, and/or new business development, including prior humanitarian/emergency experience
Analytical problem solving: looks at problems with an analytical and iterative mindset, with strong framework for prioritization and ability to put structure and process to ambiguous problems.
Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high quality bar.
Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
Fundraising: Preference for candidates with a strong partnership and relationship management background.
Strong communications skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
Ability to orient in new context quickly, rapidly understanding unfamiliar environments, stakeholders, and processes, with a track record of setting up effective systems in dynamic situations.
Enthusiasm for fast-paced environments, which may lack pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.
Must be able to travel up to 50-60% of the time including ~2 times per year for team retreats.
Must be able to deploy on short notice in response to an emergency.
This role incurs travel to potentially insecure areas.

Nice To Haves

Fluent in a language other than English, especially French, Portuguese, Arabic, or other languages.
Prior experience with humanitarian cash-based programming

Responsibilities

Execute high-quality program delivery in collaboration with cross-functional teams
Manage projects and workstreams with a focus on operational excellence and continuous improvement.
Support internal and external relationships, including partners, vendors, and donors.
Coordinate design, planning, and execution of emergency response operations, ensuring timelines and quality standards are met.
Apply operational playbooks and deployment criteria to rapidly set up response programs across a growing number of countries.
Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
Track and report on program metrics to support learning and performance management.
Liaise with partners, vendors, and subgrantees to ensure smooth execution.
Become an expert in GiveDirectly’s tech systems and processes (Salesforce, CommCare, Jira, etc.) to support project execution and excellence
Manage day-to-day activities of designated response, including field staff tasking and coordination with surge teams
Provide coaching and mentorship to junior staff or surge team members during deployments
Contribute to team goal-setting, impact tracking, and knowledge sharing
May be asked to support new business development, donor reporting, or appeal materials, most often by translating field updates into compelling content.
Represent GiveDirectly in select internal and external forums (e.g. Cash Working Groups)
Ad hoc strategy and/or capability investment projects that advance GiveDirectly’s global response capacity.