Human Services Worker Per Diem Transitional Housing Program

Community Partners in Action • Waterbury, CT

2d • $20 - $20 • Onsite

About The Position

Community Partners in Action is hiring a per diem Human Services Worker for its Waterbury Transitional House in Waterbury, Connecticut. The program provides men with a supervised, structured, safe, and supportive residential environment that promotes positive changes in behavior and decision-making, responsibility, accountability, tolerance, respect, cooperation, and concern while meeting the needs of the referral source.

The Human Services Worker supervises and monitors residents and facility operations, supports resident participation and accountability, helps meet residents’ needs, and maintains a safe environment. The role includes conflict mediation, de-escalation, admissions and orientation, searches and testing, documentation, and adherence to program policies. The position requires availability across all shifts, weekends, and holidays, with a commitment to at least 24 hours per month. Pay is $20.00 per hour.

Requirements

• High school diploma or GED; an associate or bachelor's degree is also identified as suitable education.
• Ability to interact with multicultural populations.
• Crisis management skills.
• Belief that people can change and that individuals in need deserve quality services and an opportunity for recovery.
• Valid Connecticut driver's license and reliable transportation.
• Availability to work all shifts, weekends, holidays, and additional hours as needed; minimum commitment of 24 hours per month.
• Familiarity with universal precautions and related issues, including communicable disease risks.

Nice To Haves

• Prior experience in human services with justice-involved clients experiencing substance abuse, mental health, or other behavioral issues is preferred.
• Bilingual Spanish/English ability is desired.

Responsibilities

• Supervise and monitor resident activities in compliance with program policies, including morning wake-up and completion of chores.
• Maintain a safe and secure environment using de-escalation and behavior-motivation techniques.
• Advocate for participants and encourage program participation and accountability.
• Mediate resident conflicts in a proactive, solutions-focused manner when necessary.
• Maintain professional boundaries and serve as a positive role model in accordance with program guidelines and the code of ethics.
• Promote respect, empathy, mutual support, and belonging, and work to eliminate unconscious bias and discrimination.
• Assist with resident needs as appropriate.
• Implement agency and program policies and procedures for key controls, head counts, facility rounds, monitoring client locations and visitors, emergency procedures, and inspections.
• Maintain a shift log and promptly report incidents to the Program Manager, Residential Supervisor, or on-call personnel; complete incident reports as required.
• Verify visitor identification before facility entry.
• Search bags brought into or out of the facility and conduct pat and pocket searches of residential clients.
• Conduct after-hours client intake, admission, and orientation.
• Conduct random drug testing and breathalyzer testing.
• Complete required documentation accurately and on time.
• Remain alert during shifts to situations that could jeopardize the safety of residents, staff, visitors, or the community.
• Participate in staff meetings and training offered to support professional development.
• Perform other duties as required.

Benefits

• May be eligible to participate in the 401(k) plan after 60 days of employment, depending on hours worked in the plan year.
• Sick leave earned based on hours worked.
• Access to an Employee Assistance Program.
• Supportive workplace focused on employee health, wellness, and meaningful work.
• Comprehensive benefits and generous paid time off; eligibility varies by work schedule.

What This Job Offers

• Education Level: High school or GED