Per Diem Human Services Worker Transitional Housing Program
About The Position
The Per Diem Human Services Worker supports the Hartford Transitional House, a supervised and structured residential program for men. The program provides a safe, supportive, and stable environment that promotes positive changes in residents’ behavior and decision-making, responsibility, accountability, tolerance, respect, cooperation, and concern while meeting referral-source needs. The worker supervises and monitors resident activities, helps maintain facility safety and security, supports residents’ participation and accountability, and assists with resident needs. Duties include handling after-hours admissions and orientation, conducting searches and testing, maintaining shift records and reports, following facility procedures, and responding to incidents. The role requires a commitment to at least 24 hours per month and availability for all shifts, weekends, and holidays.
Requirements
- High school diploma/GED, associate degree, or bachelor’s degree.
- Ability to interact with multicultural populations.
- Crisis management skills.
- Belief that people can change and that individuals in need deserve quality services and an opportunity for recovery.
- Valid Connecticut driver’s license and reliable transportation.
- Availability to work all shifts, weekends, holidays, and additional hours as needed.
- Commitment to work a minimum of 24 hours per month.
- Familiarity with universal precautions and related communicable-disease issues.
Nice To Haves
- Prior experience in human services working with justice-involved clients experiencing substance abuse, mental health, or other behavioral issues.
- Bilingual Spanish/English ability.
Responsibilities
- Supervise and monitor resident activities in accordance with program policies, including morning wake-up and completion of resident chores.
- Maintain a safe and secure environment using appropriate de-escalation and behavior-motivation techniques.
- Advocate for participants and encourage program participation and accountability.
- Mediate resident conflicts when necessary and seek solutions-focused resolutions.
- Maintain professional boundaries with residents, staff, volunteers, family members, visitors, and providers.
- Model professional conduct and follow program guidelines and the code of ethics.
- Promote respect, empathy, mutual support, and belonging, and work to eliminate unconscious bias and discrimination.
- Assist with resident needs as appropriate.
- Implement facility policies and procedures for key controls, head counts, facility rounds, monitoring client locations and visitors, emergency procedures, and inspections.
- Maintain shift logs, promptly report incidents to the Program Manager, Residential Supervisor, or on-call personnel, and complete incident reports as required.
- Verify visitors’ identification before facility entry.
- Search bags entering or leaving the facility and conduct pat and pocket searches of residential clients.
- Conduct after-hours client intake, admission, and orientation.
- Conduct random drug testing and breathalyzer tests.
- Complete required documentation accurately and promptly.
- Remain familiar with universal precautions and communicable-disease-related issues.
- Stay alert throughout shifts for situations that could jeopardize the safety of residents, staff, visitors, or the community.
- Participate in staff meetings and training offered to enhance professional development.
- Perform other duties as required.
Benefits
- Potential eligibility to participate in the 401(k) plan after 60 days of employment, depending on hours worked during the plan year.
- Sick leave earned based on hours worked.
- Access to an Employee Assistance Program.
- Supportive workplace environment focused on employee health, wellness, and meaningful work.
- Comprehensive benefits and generous paid time off; eligibility varies by work schedule.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
