Human Services Specialist II - Case Manager (Take Out Recovery Coach)

City of Alexandria • Alexandria, VA

2d • Onsite

About The Position

The Human Services Specialist II is responsible for working with a co-occurring (substance abuse/mentally ill) adult population. Involves providing individual, group, and family counseling; the preparation, monitoring, and assessment of individual treatment plans; crisis intervention; recovery coaching; diagnostic review; psycho-education; conducting clinical assessments as indicated; linking consumers to needed services; and exploring community resources. Duties also include targeted outreach for the non-engaged consumer; assessing, referring, and monitoring consumers in the shelters; evaluating consumer progress; and maintaining clear, concise consumer records.

Requirements

• Knowledge of substance abuse, child and adolescent development and behavioral health disorders.
• Knowledge of available community resources, such as medical, legal, mental health and economic and social services.
• Knowledge of treatment issues related to behavioral, emotional, economic and social problems, including dual diagnosis, and chemical dependency.
• Skill in engaging a variety of clients and in communicating clearly and effectively, both orally and in writing with clients, other professionals and citizens.
• Ability to perform individual and group counseling and or provide prevention and education services.
• Ability to evaluate client needs and formulate goals to resolve social and emotional problems.
• Bachelor's Degree in psychology, social services, public health, guidance, or a related field; three years of experience in the provision of mental health and/or substance abuse treatment services, including some experience at the level of Caseworker; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.
• Employees must possess a valid driver's license issued by the State of their residence.

Nice To Haves

• Bachelor's degree in Psychology, Social Work, Counseling, Human Services, or a related field.
• Three years of experience providing mental health and/or substance use services to adults with serious mental illness.
• Experience in mental health case management, including crisis intervention, recovery-oriented service planning, coordination of community resources, family engagement, and collaboration with behavioral health, medical, and social service providers.
• Bilingual skills (English/Spanish, French, or an African or Middle Eastern language).

Responsibilities

• Interviews consumers to assess current status, history, strengths, areas for growth, stages of change, and preferences.
• Provides supportive services to consumers such as crisis intervention, counseling, problem solving, and wellness planning including medication psycho-education.
• Develops individual treatment plans with consumers and provides case management/recovery coaching, attending to needs such as housing, family relationships, meaningful activities, day care, family planning, health care, financial management, education, training, and employment.
• Conducts clinical assessments as indicated, including but not limited to Beck Depression Inventory, Mini Mental Status Exam, internal agency bio-psychosocial assessment, diagnostic reviews.
• Locates, procures, coordinates, and monitors the delivery of necessary services for the consumer and/or their family.
• Completes disability determination reports and assists consumers with navigating access to entitlements and benefits.
• Acts as a liaison between substance abuse services, social services, mental health, housing, and shelters.
• Provides advocacy for consumers via the court system, social, employment and child care services, and in securing housing.
• Meets regularly with an interdisciplinary team to aid in identifying necessary services for consumers.
• Identifies and provides targeted outreach and engagement to co-occurring individuals in the community and in shelters.
• Participates in staff meetings and staff development programs.
• Prepares reports and completes records of consumer and related family contact with the agency.
• Attends regular team meetings, relevant training sessions, and conferences.
• Completes and tracks Case Management Pre-Authorization for consumers with Medicaid.
• Performs related duties as assigned.

Benefits

• The City of Alexandria is an Equal Opportunity Employer and values diversity in its workforce. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, military status, or disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level